News and data from 2009.

Links annotated [Note 1] will direct you to a website that will possibly download a 3rd party cookie to your computer. Your Browser or security software my be set up to prevent this download from taking place.


SOUTHBURY WARD CRIME FIGURES - 2009

 

 

 

Crime

2009

 

 

 

 

Gemstone

Sub-Ward

Jan

Feb

Mar

Apr

May

Jun

Jul

Amethyst

E01001511

10

3

7

 2

 7

 6

 3

Aquamarine

E01001512

2

1

4

 0

 3

 6

 5

Emerald

E01001513

6

17

11

 7

 6

 20

 6

Garnet

E01001514

1

1

1

 5

 2

 6

 2

Pearl

E01001515

4

4

3

 2

 3

 2

 1

Peridot

E01001516

7

2

4

 7

 2

 6

 3

Ruby

E01001517

1

3

3

 0

 4

 3

 3

Sapphire

E01001518

10

1

5

 4

 14

 5

 11

 

 

 

Crime

2009

 

 

 

 

Gemstone

Sub-Ward

Aug

Sept

Oct

Nov

Dec

 

 

Amethyst

E01001511

3

1

4

5

3

 

 

Aquamarine

E01001512

0

3

6

0

2

 

 

Emerald

E01001513

4

8

6

10

13

 

 

Garnet

E01001514

2

3

4

1

2

 

 

Pearl

E01001515

2

2

3

5

0

 

 

Peridot

E01001516

1

1

3

2

3

 

 

Ruby

E01001517

3

7

1

1

0

 

 

Sapphire

E01001518

7

5

4

3

2

 

 


(Updated: 25th January 2010, previous 2nd January 2010)


TOWN WARD CRIME FIGURES - 2009

 

 

 

Crime

2009

 

 

 

 

Metal alias

Sub-Ward

Jan

Feb

Mar

Apr

May

Jun

Jul

Steel

E01001536

4

9

5

 12

 7

 5

 15

Copper

E01001537

3

2

3

 0

 4

 3

 0

Tin

E01001538

2

6

4

 2

 0

 4

 4

Lead

E01001539

2

1

0

 1

 2

 2

 1

Bronze

E01001540

1

7

3

 3

 4

 0

 2

Zinc

E01001541

5

1

3

 1

 6

 5

 0

Pewter

E01001542

1

2

3

 0

 3

 2

 1

Rhodium

E01001543

1

1

2

 1

 1

 2

 3

Palladiam

E01001544

3

4

1

 3

 0

 4

 4

 

 

Crime

2009

 

 

 

 

Metal alias

Sub-Ward

Aug

Sept

Oct

Nov

Dec

 

 

Steel

E01001536

4

6

4

 2

 7

 

 

Copper

E01001537

2

9

1

 1

 4

 

 

Tin

E01001538

3

4

1

 3

 1

 

 

Lead

E01001539

3

2

2

 2

 1

 

 

Bronze

E01001540

3

5

2

 2

 1

 

 

Zinc

E01001541

0

1

3

 1

 2

 

 

Pewter

E01001542

0

0

2

 0

 2

 

 

Rhodium

E01001543

2

1

1

 1

 3

 

 

Palladiam

E01001544

2

0

2

 2

 0

 

 

(Updated: 25th January 2010, previous 2nd January 2010)
 


HAPPY NEW YEAR - SOME SUGGESTED RESOLUTIONS

- Test your smoke alarm and replace old batteries
- Always ensure that patio doors are locked correctly
- Keep computer security software up to date.
- Regularly check bank and credit card statements for fraudulent transactions.
- Shred unwanted bank, credit card and utility statements.
- Check that the tread on your car tyres meet the legal depth.
- Why not at least think about having that free household security check by the Met Police Safer
Neighbourhood Team !

(31st December 2009)


 

CRIME AND ANTI-SOCIAL BEHAVIOUR

Date : 4th February
Time : 7pm
Veune : Civic Centre, Silver Street, Enfield, EN1 3XA

Put your views and questions to the Safer and Stronger Communities Panel. The Council Cheif Executive, Police Borough Commander, Fire Brigade Borough Commander, Enfield Probation, Enfield PCT and Councillor Matthew Laban will be amongst those present to answer your questions.

Refreshments will be provided.

Plus, don't forget to look out for our consultation questionnaires and interviewers around the Borough in January 2010.

Please contact Shanthi Gunesekera, should you require further information.

shanthi.gunesekera@enfield.gov.uk
or telephone : 020 8379 4136

(22nd December 2009)  




NO MEANS NO - A politicians response


I have just picked up the following response from Joanne McCartney. This is based on my request for comments from the main local political parties on my collated article titled "No Means No. I would like to publically thank Ms McCartney for her reply.

Joanne McCartney said, "Rape is an appalling crime and this rise of rape cases recorded in Enfield is very disturbing. Some of the increase may be due to more victims coming forward but Police need to examine the reasons closely with view to reducing the numbers of rape cases once more".
"There has been an increase in recorded rapes in London across the year and the Police need to put in the necessary resources to deal with this serious issue. The Police's Safer Travel At Night Campaign is one successful example and I am going out on patrol with the police this Thursday night aiming to make women aware and warn them of the dangers of taking unlicensed taxis, particularly in this busy Christmas period."

Joanne McCartney, Assembly Member for Enfield and Haringey
Greater London Authority
City Hall
The Queen's Walk
London
SE1 2AA

(17th December 2009) 



YOUNG CRIME DEATH VICIMS "NON-WHITE"
(BBC News website - dated 10th December 2009)

Almost nine out of 10 young victims of a violent death in London are from black or minority ethnic communities, a report has found.

The London Serious Youth Violence Board found that 85% of those aged between 10 and 19 who died violently between 2007 and 2009 were not white. Many youths involved in recent murders had already been attack victims or knew someone who had been killed, it found.

A conference about perception of young people is being held in west London. The Board was set up in response to the violent deaths of 30 young Londoners in 2008.

'Fatal combination'

The report found found many young victims failed to attend college or training courses regularly, and that colleges did not always chase them up or inform youth offending teams. This lack of daily structure and education plus personal experience of violence could be a "fatal combination", the report said. As a result many young people developed a "distorted perception of how to feel safe and survive".

Chairman Will Tuckley said: "Across the capital, young people are contributing enormously to our community - and Londoners should celebrate this. "Our aim is to ensure all London's young people can grow up free from the threat and fear of serious violence."

The Board was formed by 16 groups who have a role in tackling youth violence in the city, including the Metropolitan Police, Greater London Authority, Home Office, NHS and NSPCC.



Extract from the article - Most of London's young violent death victims non-white
( 24dash.com dated 10th December 2009 by Hannah Wooderson )

Analysis of recent murders found many of those involved had already been victims of attacks or knew someone who had been killed. The report found many failed to attend college or training courses regularly and colleges did not always chase them up or tell youth offending teams.

It warned that the lack of daily structure and education, as well as the experience of violence could be a "fatal combination". As a result, the authors said, many young people could develop a "distorted perception of how to feel safe and survive".

London Serious Youth Violence Board : Website no longer exists

24dash.com - News from your Community [Note 1] : http://www.24dash.com

(14th December 2009)


APPEAL TO TRACE SUSPECTS FOR CRIMES ABROAD

The Metropolitan Police Service is launching an appeal to trace ten dangerous men who are alleged to have offended abroad but are believed to be living in the UK. Operation Sunfire is a man-hunt by the MPS Extradition Unit to trace and arrest murderers, rapists and robbers, amongst other criminals, and put them through the extradition process to face justice abroad. Extensive police investigation has not been able to identify where they are hiding but all are believed to have links to the London area. One individual is meant to have links to Enfield. Anyone with information on the whereabouts of any of these men is asked to contact Crimestoppers on 0800 555 111.


They are an independent crime-fighting charity and can receive information anonymously and pass it onto police. All ten suspects details will also be on their website. DS Dean Coyle, in charge of Operation Sunfire from the Extradition Unit, said: "We are hoping the public's vigilance can help us in tracing these men. Many are considered dangerous and should not be approached however if you spot them or believe you know where they are living, working or frequenting then I would urge you to give Crimestoppers a call so that my team can find and arrest them.

The countries where these crimes happened want these men back to face justice for these offences and it is in the interests of London to help find them."


Crimestoppers Website : www.crimestoppers-uk.org

Metropolitan Police webpage with more details :

http://cms.met.police.uk/news/appeals/appeal_to_trace_suspects_for_crimes_abroad

(14th December 2009)


 

 

NO, MEANS NO !

RECORDED RAPES RISE ALMOST 60%

( Metro article dated 27th November 2009, author : Fred Attewill )

The number of reported rapes in London is nearly 60% higher than the same period last year, said the head of Scotland Yard yesterday. There were 277 rapes recorded in London in october compared with 164 in the same period last year - a rise of 59%.
Met Commissioner Sir paul Stephenson said he was also concerned the number of sex attacks had increased by almost a quarter year-on-year.
It was not clear if a surge in offences or an increase in the confidence of victims to go to the police was behind the disturbing figures, he added. Analysis of the police figures show dramatic rises in certain boroughs. Over the past seven months the number of rapes in :

Waltham Forest, up from 24 to 60
Harrow, up from 38 to 65
Enfield up from 54 to 87
Bromley from 18 to 44

Speaking at City Hall, Sir Paul said the high public profile of the "Heinous" offence may have boosted figures. "Recorded rape is at its highest level for many years" he added. "For the year to September we have seen a significant rise, some 24 percent, of recorded offences of rape. The rise, we think is partly due to the increased number of victims coming forward to report what is tradionally an under-reported crime "Externally, there has been significant media attention to the issue, high profile trials, IPCC investigations and a government review by Baroness Stern". That move came in the wake of harsh criticism of the force for failing victims of sex stalker Kirk Reid and pervert cab driver John Worboys.

reports by officials at the Independent Police Complaints Commission are expected to highligh a string of blunders and missed opportunities.


CHRISTMAS CAB SEX ATTACKS WARNING
( Metro article dated 27th November 2009 )

Eight women are sexually attacked by cab drivers, some of them unlicensed, every month in London, according to figures released yesterday. The Metropolitan Police recorded 93 cab-related sexual offences in 2008-09, compared with 120 the previous year. The figures came as a new cinema, TV and poster campaign was launched urging women to use official minicabs or black cabs during the Christmas party season. Police will also target touting hotspots and illegal cab drivers on the streets. Steve Burton, of Transport for London said : " Revellers should be aware that only black cabs can be stopped and picked up off the street without being booked". It is illegal for any minicab, even if they hold a TfL licence, to tout for business on the street of to carry out a journey that has not been booked.


DON'T BECOME A RAPE VICTIM AT CHRISTMAS
( Metro article dated 30th November 2009, author : Jo Steele )

Women out for Christmas drinks are being warned not to make themselves easy prey for rapists. A new poster tells female party goes to "let your hair down, not your guard".
The poster, radio and TV campaign from the Association of Cheif Police Officers and shows women what simple steps can be taken to avoid predatory men. It also warns would be attackers that rape is a "short word for a long sentence". The number of rapes increases nationwide over the festive period as thousands drink heavily in pubs and clubs.
The campaign conincides with a 70 per cent rise in reported rapes in London for October. They rose to 277 last month ( October 2009 ) compared with 164 in October 2008. The overall level has increased by 24% in 2009, which police believe is partly due to victims being more willing to come forward. But senior officers also admit that many victims still remain silent and official figures show the conviction rate for rape is just 6.5%. "The Police service has been working hard to improve our own response to rape victims", said Cheshires Chief Constable Dave Whatton, who is the nationallead officer on tackling rape. Last week, the government's "victims" champion Sara Payne said women who had been drinking or came from "a certain area" were not always taken seriously by police who sometimes showed "poor attitudes".


COMMENT

In the first article the Chief of the Metropolitan Police seems to show extreme complacency in stating that more women are reporting this heinous crime as they trust the Police more. He should be showing a more pessimistic view and assume that sadly things are getting worse and ensure adequate resources are made available for prevention. Then again, the Police have been told to save money !

In addtion, it appears that the newspapers have got their stats wrong.

Waltham Forest, up from 24 to 60 ( a 150% rise )
Harrow, up from 38 to 65 ( a 71% rise )
Enfield up from 54 to 87 ( a 61% rise )
Bromley from 18 to 44 ( a 144% rise )

PLEASE TAKE CARE !

HAVE A HAPPY CHRISTMAS AND DON'T BE A VICTIM

DO NOT ride in unlicensed minicabs.

Transport for London - Taxi information [Note 1] : http://www.tfl.gov.uk/tfl/gettingaround/findaride/default.aspx

CHECK for the last buses or underground trains home.

Transport for London [Note 1] : http://www.tfl.gov.uk/

WHATS YOUR LIMIT,  how much alcohol can you safely drink : http://www.drinkaware.co.uk/

Tips on personal safety : http://www.suzylamplugh.org/

The local political parties have been informed of the existence of the article and a request has been made for their comments for publication. This includes Joan Ryan MP , Nick de Bois ( via the Enfield Conservative Office ) and Joanne McCartney ( Enfield - London Assembly Member).

(8th December 2009) 


WHO ARE YOU ?

I have recently returned from a trip to Budapest, Hungary. Before going I checked out the Foreign and Commonwealth Offices (FC0) website for all of the do's and don'ts. One of the do's was to carry my passport wherever I go and to show it when asked by an authorised official ( they did not say what constitutes an Authorised Official ). In addition to the FCO advice I also checked out several guide books for Hungary. The Guide books advised that as there was a "market" for stolen passports NOT to carry it around, but to take a copy wherever you go. In addition, a photo driving license would also be considered as a form of identity. I went for the "belt and braces" option and carried both. During my trips around Budapest I was never stopped by any form of official ( a disappointment really as I was prepared ). Walking around during the day I never saw any Police, apart from traffic duty. At night it was a slightly different matter, with groups of "undesirables" being stopped by equal numbers of Police who were asking for Papers !

It seems strange that most other countries seem to have ID cards, but there is a reluctance for them to be accepted within the UK. So how do we prove our identity ? Well we now have photo driving licences, passports, National Insurance cards, birth certificates; but how do you prove that you are actually you ? Almost anybody can go to the records office and order a birth certificate,  in fact they are not considered a form of ID. But you can build or steal an identity by just paying utility bills.

How would you prove who you are ?

About 3 years ago I was at the Enfield Education grants office and overhead a conversion between a member of staff and someone who said that they were a Russian national. The individual was after a grant, they also said that their parents were still in Russia. The Enfield staff member said that was no problem and advised the individual to go to a local solicitor, state on oath details of their personal circumstances and that would be acceptable towards the application. Enfield Council would even pay their solicitors fee's.

If we want something, a loan, a grant, a credit card, membership to a club; we seem all to willing to give as much information as is requested without thought. Even post holiday surveys with a promise of the "opportunity" of winning a lottery for £1000 of holiday vouchers is enough to make us spill the beans on our personal life. For example, Thomson / TUI in their survey starts off gently with questions like...how was you hotel, how was good was your tour rep, were the excursions okay ? Then BAM, how much do you earn, do you have a mortgage, what newpapers do you like to read, do you have life insurance, how old are your children, what is your inside leg measurement ? In fact there are 50 questions on your personal circumstances and 10 on the actual holiday ( the inside leg measurement was a hint at sarcasm ).

Then there are loyalty cards ( the points mean prizes from the likes of Tesco, Sainburys etc ). These were created to allow retailers to track the habits of their customers. The reason, they were not allowed to track personal purchases against spend on credit or debit cards. So when you use your loyalty cards the supermarket chains can work out birthdates ( birthday cake and candle purchases ), your religion ( Halal or kosher food purchases ), illnesses during the year ( prescription drug purchases ), bowel problems ( prune juice purchases ), female monthly cycle ( sanitary purchases ). The list goes on, but we are still not happy about ID cards !

Did you know that the government / state does not have a complete picture of UK Nationals. It is not allowed to due to its interpretation of its own Data Protection Act. If the government wants an idea of how much it is spending on social services per individual, grants, rent allowances, tax credits etc it cannot go to its own data bases and draw off the information. It has to ask the recipients for that financial information and then for their permission to use it. You would think that if the state is paying peoples bills it would know much it is paying per individual. It uses the Office for National Statistics and some private survey companies to carrying out that task. Some of the questions asked during these surveys are quite intrusive (if not amusing ), particularly the one on sexual habits. Yes, they did a government survey on that and people ( respondents ) were quite willing to answer the questions in their own home in front of a perfect stranger. But our details on an ID card with Iris information, oh no.

Lastly, within the last month or so the control of a very important service has left this country. When an individual pays a bill using a cheque, standing order or direct debit the transaction is carried out between two banks (ie. the buyers and the sellers banks ). Between these two banks is a middle man - The Clearing Bank. No matter who you bank with, all of your transactions will be dealt with by this single organisation regardless of where your banks Call Centres are. The Clearing Bank has recently undergone computer and software improvements. The people who control the new system work for a well known company but are based in India. India currently does not have any data protection laws.

We either accept or are ignorant of this move, but we are still not happy about our personal information being held on our own governments ID computer system. Strange !

(1st December 2009)


 

ENFIELD TELEPHONE SCAM

I have just received an email from Sgt Gill of the Southbury Safer Neighbourhood team with the following warning. Quote :

Just had a phone call from a resident in Ladysmith Rd.

A female phoned up and advised that she was from Enfield Council and said are you Mrs ??? Of such and such Ladysmith Rd, the dodgy caller gave the correct name and address of the occupant and went on to advise that they had ...

Been on the wrong property band for council tax and had therefore been paying too much for 16 years.  Enfield council were keen to rectify this large overpayment and if the resident gave details of a credit card over the phone, the refund would be instantly repaid.

It is quite clearly a scam and unsuspecting persons could give over their credit card details.  Please can I ask that this is passed onto as many people as possible.

(1st December 2009)


YOUR AREA, YOUR ISSUES

If there is an issue about your local area, that you would like to discuss, come to your area forum ! Your Local Councillors will be there to listen to your concerns and may have a solution.


Edmonton Green, Haselbury, and Upper Edmonton

1st December 2009
7.30pm Room 1, Community House, Fore Street, Edmonton N9 0PZ

Cockfosters, Grange and Highlands

9th December 2009
7.30pm Enfield Civic centre, Silver Street, Enfield EN1 3XA

Bowes, Southgate and Southgate Green

10th December 2009
7.30pm Broomfield School, Wilmer Way, London N14 7HY

Jubilee, Lower Edmonton and Ponders End

5th January 2010
7.30pm Galliard Primary School, Galliard Road Edmonton N9

Bush Hill Park, Palmers Green and Winchmore Hill

6th January 2010
7.30pm Function Room, The Fox Pub, 413 Green Lanes, Palmers Green N13 4JD

Chase, Southbury and Town

7th January 2010
7.30pm Enfield Civic centre, Silver Street, Enfield EN1 3XA

Enfield Highway, Enfield Lock and Turkey Street

13th January 2010
7.30pm Ordnance Road Library, Ordnance Road, Enfield EN3 6ND


For more information on any of these meetings please contact Stephen Addison ( Democratic Services Team ) on 020 8379 4097 ( textphone 020 8379 4419 ) or email : stephen.addison@enfield.gov.uk
All venues are accessible to people with disabilities. Please let us know if you require any special facilities eg.
signers.

Details of all council meetings are on our website [Note 1]: www.enfield.gov.uk

(1st December 2009)
 


 

 

ONLINE SECURITY FOR KIDS

I recently came across an article in the Metro ( 17th November 2009, author Jo Steele ) which describes how e-mail could be extinct within a decade as younger people switch to texting, Instant messaging and social websites such as Twitter and Facebook. Of those Internet users who were surveyed only 51% of teenagers/ early 20's used e-mail compared to 96% of 45 - 64 year olds and 98% of those 65 and over.

So technological innovation and the way we use it is changing our habits all of the time.

Within the same paper there was another article about an online software game that was commissioned by Channel 4 TV about 2 years ago.
The purpose of the game is to simulate various websites that are used by teenagers of various ages and teach them about the pitfalls of online security in an intelligent way.
The simulations incorporate an "artificial" search engine, a social website, receiving e mails, Instant Messenging, text messages and fake phone calls. Advice is provided in how to change privacy settings on Facebook and how to spot when someone is stealing your personal data.

Website no longer available

For younger "Kids" there is another website. For some reason it appears to be tailored towards Girls. Whether this is due to evidence that they are under a greater threat due to "Grooming" is unknown as no data has been provided.

http://www.missdorothy.com

Across international borders

A Virtual Global Taskforce (VGT) has been made up of law enforcement agencies from around the world working together to fight child abuse online. The aim of the VGT is to build an effective, international partnership of law enforcement agencies that helps to protect children from online child abuse.

So how is this taskforce catching criminals ? Well one of their methods involves the creation of a website that purports to contain images of child abuse but which, in fact, is a law enforcement site. Anyone who enters the site and who attempts to download images is confronted with an on-line law enforcement presence. The individual is informed that he has entered a law enforcement website, has committed an offence and that his details may have been captured and passed to the relevant national authorities.

http://www.virtualglobaltaskforce.com/   [Note 1]

No matter how many crime prevention websites are created for child protection they are only of any use if people read them and heed the warnings. The ultimate protection for our children is parental guidance and in-home policing. Sadly children do keep secrets from their parents and this allows paedophiles the opportunity to groom them. You don't have to get a degree in technology ( though perhaps it does help ), but do arm yourself an understanding of what facilities your children are using. It may keep them from harm in the future.

Other sources of information

Internet Watch Foundation : http://www.iwf.org.uk/

Child Exploitation and Online Protection Centre : http://www.ceop.gov.uk/

Disclaimer : Every effort is made to check the websites mentioned for suitability, but not every page and link is checked. In addition, no ongoing checks are made. Please check any website before allowing / suggesting your children view them.

(21st November 2009)


 

 

IT IS NOT JUST FATE THAT HAS A HAND IN CAR ACCIDENTS

Their you are driving down the road and someone pulls out from a side turning directly into the side of your car. Caused by someone in a hurry and not paying attention.

Their you are driving down the motorway in the inside lane approaching a junction, then bash. Someone pulls directly in front of you....they wanted that junction and left it too late.

Their you are approaching a roundabout, perhaps a little too close to that car in front and bang. You have rear ended that car. Whose fault was it ? It will always be yours, you were travelling too close and that is why there are recommendations about stopping distances etc in the Highway Code.

As a result of peoples habit of tail gatting the car in front, others have started to take advantage. So watch your distance !

 



CASH FOR CRASH MAN JAILED
( BBC Website article dated : Wednesday, 21 October 2009 )

A 24-year-old man has been jailed for four-and-a-half years after admitting his part in a £1.6m "crash for cash" conspiracy in Greater Manchester.

Manchester Crown Court was told that the defendent deliberately caused at least 93 car crashes in three years, each costing insurers about £17,000. The Defendent admitted a number of charges.

He charged £500 a time to stage accidents, which enabled car owners to claim for bogus damages from insurers. The Defendent,  who was at the heart of the conspiracy, forced a number of low speed crashes by braking suddenly, mainly at roundabouts, Minshull Street Crown Court was told.

As a result of the conspiracy he earned about £46,000. But the cost to the insurance industry was huge, the court heard. The defendent pleaded guilty to one count of conspiracy to defraud, six counts of dangerous driving and four counts of driving while disqualified.

A number of other defendants, who have been convicted of conspiracy to commit fraud, are also awaiting sentence. He was also banned from driving for three-and-a-half years.

(Ed comment : The 93 drivers who were innocently [ partly to blame - they should have left gap ] involved in these accidents may have suffered personal injury and financial loss ...no claims affected, loss of pay through time off sick etc. So what will be the conviction ?)


 

(21ST October 2009)


 

NEW NATIONAL CRIME MAP WEBSITE

An interactive online map allowing people to compare crime figures across England and Wales has been launched. In January, all 43 police forces launched individual website crime maps and this new site pulls this information together. Overall crime levels are posted, plus burglary, robbery, violence, vehicle crime and anti-social behaviour data.

According to the website, access to the map is proving difficult because of high demand say the creators, the National Policing Improvement Agency. The website had not crashed but was loading slowly because it had proved so popular.

The website provides information based on users entering a Postcode, Town or Village name. Information can also be provided based on geographic Police serviceS. The information provide by the website is based on electoral wards, it doesn't seem to allow more detail. The current London Crime Map website allows access to sub-ward level, these only include a couple of streets. The figures quoted on this website are based on sub-ward information from the London Crime Map.

National Crime Maps : http://www.police.uk/

National Policing Improvement Agency [Note 1] : http://www.npia.police.uk/

London Crime Map [Note 1] : http://maps.met.police.uk/

(21st October 2009)


WEBSITE CHANGES

Over the next couple of weeks the website will undergo a couple of cosmetic changes.
The type of content will remain the same, but it may appear on a different page, this is particularly true of the Homepage.
The Homepage has become a little messy, especially the crime figure tables. These will be moved to their very own page !


SCAMS AND THREATS USING SOFTWARE

The following article from the BBC describes how criminals have found ways of conning money off of people. It's kind of a modern day version of the bogus builder knocking on someones door with the comment " you need a new roof missus" !

Security software for computers is easy to obtain in CD or DVD format. Using the download method, even from the bonafide manufacturers can have some hiccups. Retailers like PC World, Currys, WH Smiths often have special offers ( from around £18 ) on the well known brands of security software.

Do not click on links that have been provided by an unknown third party, always make your own independent check first, by perhaps using a search engine like google, ask etc; or just ignore it !

In addition, do not click on "Pop-Ups", anything can be lurking under that "OK" button. Even better activate the "Pop-up" blocker on your Internet Browser ( Internet Explorer or Firefox ). With the blocker activated you won't even see them.


 MILLIONS TRICKED BY "SCAREWARE!
(Article from the BBC Website Monday, 19 October 2009)

Online criminals are making millions of pounds by convincing computer users to download fake anti-virus software, internet security experts claim. Symantec says more than 40 million people have fallen victim to the "scareware" scam in the past 12 months.The download is usually harmful and criminals can sometimes use it to get the victim's credit card details.

The firm has identified 250 versions of scareware, and criminals are thought to earn more than £750,000 each a year. Franchised out Scareware sellers use pop-up adverts deliberately designed to look legitimate, for example, using the same typefaces as Microsoft and other well-known software providers.

They appear, often when the user is switching between websites, and falsely warn that a computer's security has been compromised. If the user then clicks on the message they are directed towards another site where they can download the fake anti-virus software they supposedly need to clean up their computer - for a fee of up to £60.

Con Mallon, from Symantec, told the BBC the apparent fix could have a double impact on victims. "Obviously, you're losing your own hard-earned cash up front, but at the back end of that, if you're transacting with these guys online you're offering them credit card details, debit card details and other personal information," he said. "That's obviously very valuable because these cyber criminals can try to raid those accounts themselves or they can then pass them on or sell them to others who ultimately will try to use that information to their benefit not yours."

The findings were revealed in a report written following Symantec analysis of data collected from July 2008 to June 2009. Symantec said 43 million people fell for such scams during that period. It has become so popular that the rogue software has been franchised out. Mr Mallon said some scareware took the scam a step further. "[They] could hold your computer to ransom where they will stop your computer working or lock up some of your personal information, your photographs or some of your Word documents. "They will extort money from you at that point. They will ask you to pay some additional money and they will then release your machine back to you."

The scam is hard for police or other agencies to investigate because the individual sums of money involved are very small.Therefore, experts say users must protect themselves with common sense and legitimate security software.

Tony Neate, from Get Safe Online, told the BBC the threats presented by the internet had changed in recent years. "Where we used to say protect your PC... we've now got to look at ourselves, making sure we're protected against the con men who are out there," he said. "They want you to help them infect your machine. When they've infected your machine it's possibly no longer your machine - you've got no control over it. "Then what they're looking to do is take away your identity, steal bits of your identity, or even get some financial information from you."

He added: "They used to be 16-year-olds in their bedrooms causing damage with viruses. Now those 16-year-olds have grown up [and] they're looking for money, they're looking for information."

END


Further advice

Symantec Software manufacturer [Note 1] : http://www.symantec.com/index.jsp

(19th October 2009)


 PERHAPS ITS TIME FOR AN ONLINE NEIGHBOURHOOD WATCH

Hopefully when you go online you have your anti-virus and firewall software protecting your computer from malicious intent. If you have children you may have parental protection software loaded to filter out unsuitable websites. As an adult you may surf the internet using various search engines ( Google, Ask Jeeves etc) to help you research the subjects that you are interested in. The only thing is, no matter how innocent the words you use to search for information you will end up with links to pornographic websites which involve the abuse of children. Some of these websites are camoflaged with neutral wording and you only discover their content when you click on the associated link.

Sadly this technology allows the most depraved in society to take advantage of what is meant to be a system for good ( the world wide web ). The recent case of that person ( excuse my politeness ) in Plymouth who abused young children and then forwarded photo's of her crime to others of a depraved nature in Rochdale and Portsmouth will sicken the majority.

If you come across anything of child abuse online please forward the website name (the URL - "http://www.) to either :

The Internet Watch Foundation : http://www.iwf.org.uk/
or Child Exploitation & Online Protection : http://www.ceop.gov.uk/reportabuse/index.asp

DO NOT FORWARD ANY PHOTOGRAPHS

Hopefully the Met system described below will help reduce this type of crime in the future.


MET POLICE CATCHES PAEDOS AS THEY LOOK AT PORN
(London Lite - 9th October 2009, Author: Georgina Littlejohn )

A breakthough in computer software is allowing MT detectives to arrest an average of three child-porn offenders a week.

The software allows investigators to monitor suspects as they watch images of abuse. So far about 200 people have been arrested in Britain with some suspects caught red-handed by Police in their homes.

Offenders have included a bus driver for mentally handicapped children, a Sunday School teacher and a scout leader. Police search file sharing networks for images of child pornography. They can locate files containing child porn images even if they have been hidden - and then identify the computers unique internet address.

The initiative has sparked one of the most significant online paedophile inquiries since Operation Ore, which resulted in the prosecution of 2,600 British men. In the past two weeks police have swooped on nine suspect at addresses around London. Most of those arrested were not known to authorities before.

Investigators found thousands of people sharing images of child porn over 30 days, hundreds in London.

Det Sgt Richard Matthews, who heads the computer unit said:" the scale of the problem is worrying. We can only target the most prolific offenders but if anyone shows any sign of being an abuser they become an immediate priority.

(15th October 2009)



FINAL WARNING FOR ID FRAUD PREVENTION WEEK

 What is odd about this story is the quote on convictions. "27", is that the number of people tried and found guilty, or was it a few people tried for many misdemeanours ? If it was 27 people, they only got convicted for 1.5 years each, which hardly seems a deterent. Anyway, on with the article.


Police War on fake ID factories as fraudsters net milions
( Article from the London Evening Standard - 13th October 2009, Author Justin Davenport)

Scotland Yard is battling to stop criminal gangs turning London into the identity theft capital of the world.
The gangs are setting up fake-ID factories using printers bought at high street shops. The Met has shut at least 20 factories in the last 18 months and believes that at least 30,000 fake identities are in circulation.

Police examined 12,000 of them and established they were behind a racket worth £14 million.

One £750 printer was withdrawn from sale from PC World after detectives revealed it could produce replicas of the proposed new ID card and EU driving licences.

Commander Nigel Mawer, who leads the Yards fight against fraud, said: "There are a significant number of fake ID factories that are producing documents for lots of different purposes. We have dismantled over 20 in the last 18 months and we have 27 convictions with criminals being jailed for a total of 40 years. We have also built up a database 0f 30,000 fake identities which are currently in circulation."

Crimes range from immigration and benefit fraud to money cons. In some cases criminals are forging documents using the names of people whose identity have been stolen from credit reference agencies.

Many of the fogeries are "know you customer" documents such as utility bills and driving licences, which are then used to open bank accounts under false names.

My Mawer added: " There are people with dual identities, one real and one for committing crime." He revealed that specialist printers capable of making convincing ID documents such as EU driving licenses could be bought for £750, though others cost £5000. The cost of equipment needed to set up ID factories is falling, making them easier to establish. Scotland Yard is working closely with manufacturers and retailers on a scheme named Project Genesius to keep printers out of the hands of criminals.

At present it is voluntary but Police want the system regulated so all manufacturers abide by the code.

Detective Cheif Inspector Nick Downing an ID fraud expert, said PC World was planning to sell one sophisticated £750 printer, but was persuaded not to stock it. He said: "these machines can manufacture any form of ID card. The frighhtening thing is you can go on the internet an get all the computer bits you need to set up an ID factory in 24 hours. "This is real bespoke equipment that can manufacture passports, National Insurance cards, passport entry stamps or driving licences."

(15th October 2009)


CRIMINALS STEAL E MAIL ACCOUNT INFORMATION

Again on a ID theft theme.

Just in case you haven't heard. About a week ago the news media announced that thousands of e mail users had been conned out of giving away their password details. These cyber criminals for some reason published them on the internet on a website called pastbin.com ? These lists have now since been removed.

These e mail users have now been advised to change their user names and passwords after it was discovered that their account details had been stolen. Then again, there may be many more people who have been affected whose details were not posted on the quoted website !

Originally in was thought that only Hotmail had been affected as over 20,000 account details were posted onto the website. It has since been discovered that criminals have also posted details of Google Mail, AOL and Yahoo mail services. The companies affected are meant to have advised their customers change their details ( passwords, password recovery questions and their alternatve email addresses).

According to the computeractive magazine the theft of users details go back to a "phishing" scam where people were conned into clicking on a link that took them to a convincing website that requested their login details.

The stolen accounts could be used to fool people into handing over other personal information which could lead to identity theft.

Even having all of the best security software loaded onto your computer would not have prevented this problem from occuring. Computer users need to be very wary in respect of requests made by e mails and websites into divulging personal information. E mail accounts and their associated passwords are personal information; it is YOUR Internet identity.

(15th October 2009)


ARE YOU STILL RISKING YOUR IDENTITY ?

National identity fraud prevention week 12th to 16th October 2009

http://www.stop-idfraud.co.uk

Identity Fraud is one of the UK's most worrying crimes, costing the nation more than £1 billion a year. Recent figures from CIFAS showed a 40% increase in the number of victims during the first quarter of 2009.

Some simple things for you to do to help stop you from being a victim :

DO NOT carry you PIN with either your Credit or Debit cards in your purse or wallet.
DO NOT throw in your rubbish any utility bill, bank statement in fact anything with any of your details on it before shredding it first.
DO NOT trust any retailer with your banking details, no matter how safe they say their systems are ( see story below ).

Last week I visited a shop in Enfield Town to book some cooking lessons ( not really, they were lessons for something else .... but we are not talking about Enfield Council Education here). The shop assistant explained that there would be one to one tuition, the lessons were half an hour to an hour long. That I could book the lessons in blocks of 5 or 10 and that I needed to pay for an additional 2 lessons as a deposit. Nothing wrong with any of that and all of the terms and conditions were clearly described on the contract that I was asked to sign. The contact also included some other items. These were my credit card number, the start date, the expiry date and the 3 digit security number from the rear of the card. In fact everything a fraudster would need to clone another debit or credit card or carry out a fraudulent online transaction ! When the shop assistant was challenged on this, she just replied that it was "company policy and that everything was stored safely on their till computer" ! Banks use a thing called 128 bit encryption ( all of your personal data is jumbled up ) and they still have problems with security. Would this Enfield shop have this type of technology on their computer system, very unlikely. So all it takes is for someone to hack into this shops computer or even break-in and steal it and they would have access to perhaps 100's of customers credit card details. This is in Enfield Town, so do they have your details ? I refused to carry on with the transaction.

I tried to report this problem to various governmental bodies. Consumer Direct half heartedly accepted that there could be a problem; the Financial Ombudsman ( 0845 080 1800 ) stated that it wasn't in their remit and the Information Commissioners Office ( 0845 6 306060 ) stated that this problem was not part of the Data Protection Act !

So who is responsible for protecting your individual identity, look in the mirror, YOU ARE !

( 12th October 2009 )


 999 TEXT SERVICE FOR THE DEAF AND HARD OF HEARING

I have just come across an article headed "999 texts are put on trial"( COMPUTER ACTIVE - October 2009 ). The service is for the deaf and hard of hearing and currently the service is on trial. Users need to register before they can use the service in the future at : www.emergencysms.org.uk

REMEMBER: This is an emergency 999 service and must only be used in an emergency as the standard telephone service, as detailed below.

•Life is at risk;
•Crime/trouble is happening now;
•Someone is injured or threatened;
•Person committing crime is near;
•There is a fire or people trapped;
•You need an ambulance urgently;
•Someone is in trouble, or missing, at sea,
•Someone is in trouble on the cliffs or on the shoreline

The following link takes you to the relevant Royal National Institute for the Deaf (RNID) webpage [Note 1] : http://www.actiononhearingloss.org.uk/

The following is an extract from the webpage :

---------------------------------------------------

The new initiative allows users to send a text to 999, which will then get converted into a call to the emergency call centres. This means that caller ID and location information are available to the emergency service in the same way as for other calls.

The scheme is being supported by the Government, emergency services, Ofcom, the telecommunications sector (Vodafone, Orange, O2, Three, British Telecom, Cable and Wireless and T-Mobile, and RNID.

Guido Gybels RNID's Director of Technology said: "Access to 999 could literally be a matter of life and death, yet until now many people who are deaf or hard of hearing have found themselves unable to contact the emergency services while on the move.

"This pilot service therefore represents a major step forward and we hope that as many people with hearing loss as possible will register and take part. In doing so, they will help to make sure the best possible service is developed."
 
To register, text the word 'register' to 999. Then follow the instructions you receive. Or register online at http://www.emergencysms.org.uk

The pilot will be a live, fully operational national service from September to late November, and people have been able to register since 14 September 2009. People can register at any time until the end of the pilot.

_______________________________________________

(29th September 2009)


PROTECT YOURSELF FROM ID THEFT

National Identity Fraud Prevention week runs from the 12th until 18th October 2009.

http://www.stop-idfraud.co.uk  [Note 1]

You may think that you have not been affected, but how would you know ?

Identity theft is on the rise. According to CIFAS ( the UK's fraud prevention service ) 20,000 people reported problems in the first 3 months of this year alone. That is up 40% on the same period last year !

So what can you do to reduce the risk of this problem affecting you !

DO ensure that all personal documents ( Passports, Birth certificates, Marrriage Certificate, paperwork quoting your National Insurance Number, Work Visas, Immigration Documents etc) are all kept in a safe place, preferably locked away.

DO NOT respond to e mails or letters in the post asking for your bank account details ( account numbers and PIN's). This is sometimes called Phishing. Delete the e mail and throw these types of letter in the bin. As far as e mails are concerned, don't even "click" on any links as these could direct you to infected websites.

Remember , banks will never ask for your personal details via e mails.

DO contact Royal Mail and have your post redirected to your new address if you move to a new address ( ideally for a year). If post is delivered to a communal hallway consider buying as lockable mailbox. If you suspect that your mail is being intercepted, call Royal Mail Customer Care 0n 08457 740 740.

http://www.royalmail.com   [Note 1]

DO stred all official paperwork that contain your name and personal details. These documents include bank and credit card statements, utility bills, tax forms, pension statements. Fraudsters can use details from these documents to take over your identity.

DO ensure that you have security software loaded, working and up to date on you computer.

DO NOT give away any personal information on social networking websites.

DO check to see if you have a secure encrypted connection when shopping online. Look for the closed padlock symbol and that the website name (URL) begins with https://.

For more information, visit : http://www.getsafeonline.org

DO NOT send Passports, original Birth certificates, Marriage certificates along with applications for things such as jobs and education grants etc. These can be stolen or "lost" either in transit or at their eventual destination. Take the original to the requestor along with a photocopy and get them to sign a receipt to say that they have seen the original. Simples !!!

If you think you have become a victim of fraud

Contact your bank and credit card companies as soon as possible, as they are responsible for investigating the fraudulent use of their products.

Contact other companies with whom you have credit agreements (store cards), including utility companies (gas, electricity, phone etc). Believe it or not, if you set up Direct Debits with a utility company for monthly payments you may have signed up to a credit agreement.

Contact a credit reference agency : Callcredit, Equifax or Experian can offer steps to help you resolve the situation and prevent it from reoccuring.

Register with CIFAS ( http://www.cifas.org.uk ). For an annual fee of £13.80 the organisation will add a warning to your credit file ensuring that additional checks are made if anyone applies for credit in your name.

Disclaimer : There is no gaurantee that carrying out any of these suggestions will prevent or reduce the liklihood of you being affected by ID theft. In addition, before carrying out any transaction on the websites quoted ensure that you are confident with their security measures / services and that you are on the correct website.

(16th Septmeber 2009)



WARNINGS FOR OLDER RESIDENTS

The following three stories are about how people can be duped or threatened. If you have any doubts about a callers integrity just ask them to go away and shut the door. If they persist call the Police.

Sadly the incidents that these articles describe have involved older residents, but they can effect people of any age.

 


 Bogus Gardeners stole our savings
( Article from Enfield Independent, dated 9th September 2009 - Author : Hannah Crown )Website [Note 1] : www.enfieldindependent.co.uk

Thieves posing as gardeners stole £2000 from an eldery couple who had saved the money for their grandchildrens Christmas presents. War veteran Ronald Allen, 89, said three men approached him at about 2pm on August 28th, while he was mowing his front lawn and asked him if he would like the trees pruned in his back garden.
Mr Allen who lives near Enfield Town and served in Burma during the Second World War, said: " they had a van with an open roof and a cage, garden loppers, a saw and ladders".
They said they would charge me £200 because I was a pensioner, but when they'd finished they said it would be £500 because it was more work than they thought.
"I wasn't in a position to argue. They were three robust people".

However, after the men had been paid, one of themwent inside and bundled his Wife Joan, 88, out of the house, before stealing cash from the sidboard.

Mr Allen, who has been married to Joan since 1935, said "She was struggling the whole time, but she was frightened. He took her out into the back garden and left her there".

All three men were white. One was in his 50's, 5ft 8ins tall, of stocky build with dark hair.The other two were in their 20s.

Detective Constable Bernie O'Keefe of Enfield Police, said " We know this is particularly distressing for the victims and we are pursuing all lines of inquiry in order to catch those responsible. Anyone with information is asked to call 0399 123 1212

 



Bogus Police Officer calls
( Article from Ladysmith Neighbourhood Watch Newsletter, dated August 2009 )

There have been a number of cases reported of callers at the door posing as Police Officers, in some cases they have offered to discuss the installation of security equipment. Once in they steal whatever they can find. Genuine Police Officers will always carry a warrant card displaying a name, rank and a photograph. Anyone who has any doubts about the authenticity of a Police Officer should ask the caller to remain outside and then dial 0300 123 1212 to confirm the identity of the caller. A genuine Police Officer would have no objections to this request.


Watch out, Bogus Cops about !

( Article from "Communicate - Summer Special 2009" Southend om Sea Crime and Disorder Reduction Partnership, compiled and Edited by Julia Pack and Mick Holland )

Police in South East Essex are keen to warn residents after men pretending to be police officers contacted local elderly people by phone.

Police in Castle Point received two seperate reports on on evening in July from people reporting that their elderly parents, who live in the area, had received calls from men purporting to be police officers.

The bogus officers claimed that the elderly person had been victim of card cloning and stated that, as part of their investigation, they would need to visit them in order to collect their cards along with their PIN number. The bogus officers even suggested that the acrd and PIN could be left on the porch so they didn't need to disturb the resident when they collected them.

Fortunately, the two people targeted in July - a 75 year old woman from Canvey Island and an 81 year old man from Benfleet - were suspicious of their callers and refused to act on the bogus officers request.

Sgt Brad Dickel of the Castle Point district said: "the wo people who received these calls were alert enough to refuse to hand over their cards and PIN, but it is obviously a concern for us that some other residents may be taken in by their story and submit to the demands of the bogus officers. We're therefore keen to stress that genuine police officers will never under any circumstances ask you to disclose your PIN number to them".

Local Crime Reducction Officer Lorna Watson added : " Your PIN is unique and should never be disclosed to anyone, not even staff at your bank or building society. If you receive an unexpected call of any description, never discuss personal infoamtion before first confirming the callers identity, even if they appear to know who you are"

If you receive a call from a police officer, take an extension number and call them back so you can be sure they are who they say they are. If they claim that they are from another area's police service call your local area non-emergency number and ask for their help.

If you feel that you may have been a victim of this type of crime, please report it to the police straight away. If you have given out any personal bank or credit card details to somebody whose identity you are not sure of, report it to your bank or credit card company.

 (14th September 2009)


MEET YOUR NEIGHBOURHOOD TEAM

The Southbury Ward Safer Neighbourhood team will be running Drop-In surguries for residents at the following locations on a monthly basis. Details below :

22nd April 2009 - 1500-1700, o/s Halfords
23rd May 2009 - 1100-1300, o/s Morrisons
23rd June 2009 - 16.00-17.00, Southbury Road o/s Leisure Centre
24th July 2009 - 10.00-12.00, Crown Road o/s Toys r US
25th August 2009 - 1300-1400, Crown Road o/s jjb sports
23rd September 2009 - 1500-17.00, Moorfield Rd o/s health clinic
26th October 2009 - 15.00-16.00, Southbury Road o/s Argos
26th November 2009 - 15.00-17.00, Southbury Road o/s Cineworld
17th December 2009 - 15.00-16.00, Main Avenue j/w Ayleycroft.

(16th October 2009 change to some dates and times)

 


THERE GOES ANOTHER BIT OF SPACE !

It looks like some more of a local park is going to be taken over by a private organisation( meaning in this case, not for public access ).

Location : King George Recreation Ground, Enfield
Boundary : A10 ( Cambridge Road, Donkey Lane, Ladysmith Road, Sketty Road.

Enfield Ignatius Rugby Football team is having to relocate its training facilitites from within the QEII stadium to another site. One of the suggestions is that they relocate this pitch to a site adjacent to Donkey Lane. It appears from the simple plans ( displayed on a noticeboard at the entrance to the Park, near to the QEII Stadium ) that this area will be fenced off and floodlit.
As a result of this encroachment it appears that 2 football pitches on that North Eastern part of the Recreation Ground will be lost, not to mention the light invasion to the people living in Donkey Lane !

Planning Request Reference : TP/09/0511
The plans are available to see at the Civic Centre, Silver Street, Enfield, EN1 3XE

27th August 2009

 


PERHAPS ITS TIME FOR AN ONLINE NEIGHBOURHOOD WATCH

Hopefully when you go online you have your anti-virus and firewall software protecting your computer from malicious intent. If you have children you may have parental protection software loaded to filter out unsuitable websites. As an adult you may surf the internet using various search engines ( Google, Ask Jeeves etc) to help you research the subjects that you are interested in. The only thing is, no matter how innocent the words you use to search for information you will end up with links to pornographic websites which involve the abuse of children. Some of these websites are camoflaged with neutral wording and you only discover their content when you click on the associated link.

Sadly this technology allows the most depraved in society to take advantage of what is meant to be a system for good ( the world wide web ). The recent case of that person ( excuse my politeness ) in Plymouth who abused young children and then forwarded photo's of her crime to others of a depraved nature in Rochdale and Portsmouth will sicken the majority.

If you come across anything of child abuse online please forward the website name (the URL - "http://www.) to either :

The Internet Watch Foundation : http://www.iwf.org.uk/
or Child Exploitation & Online Protection [Note 1] : http://www.ceop.gov.uk/reportabuse/index.asp

DO NOT FORWARD ANY PHOTOGRAPHS

Hopefully the Met system described below will help reduce this type of crime in the future.


MET POLICE CATCHES PAEDOS AS THEY LOOK AT PORN
(London Lite - 9th October 2009, Author: Georgina Littlejohn )

A breakthough in computer software is allowing MT detectives to arrest an average of three child-porn offenders a week.

The software allows investigators to monitor suspects as they watch images of abuse. So far about 200 people have been arrested in Britain with some suspects caught red-handed by Police in their homes.

Offenders have included a bus driver for mentally handicapped children, a Sunday School teacher and a scout leader. Police search file sharing networks for images of child pornography. They can locate files containing child porn images even if they have been hidden - and then identify the computers unique internet address.

The initiative has sparked one of the most significant online paedophile inquiries since Operation Ore, which resulted in the prosecution of 2,600 British men. In the past two weeks police have swooped on nine suspect at addresses around London. Most of those arrested were not known to authorities before.

Investigators found thousands of people sharing images of child porn over 30 days, hundreds in London.

Det Sgt Richard Matthews, who heads the computer unit said:" the scale of the problem is worrying. We can only target the most prolific offenders but if anyone shows any sign of being an abuser they become an immediate priority.

(15th October 2009)


FINAL WARNING FOR ID FRAUD PREVENTION WEEK

What is odd about this story is the quote on convictions. "27", is that the number of people tried and found guilty, or was it a few people tried for many misdemeanours ? If it was 27 people, they only got convicted for 1.5 years each, which hardly seems a deterent. Anyway, on with the article.


 Police War on fake ID factories as fraudsters net milions
( Article from the London Evening Standard - 13th October 2009, Author Justin Davenport)

Scotland Yard is battling to stop criminal gangs turning London into the identity theft capital of the world.
The gangs are setting up fake-ID factories using printers bought at high street shops. The Met has shut at least 20 factories in the last 18 months and believes that at least 30,000 fake identities are in circulation.

Police examined 12,000 of them and established they were behind a racket worth £14 million.

One £750 printer was withdrawn from sale from PC World after detectives revealed it could produce replicas of the proposed new ID card and EU driving licences.

Commander Nigel Mawer, who leads the Yards fight against fraud, said: "There are a significant number of fake ID factories that are producing documents for lots of different purposes. We have dismantled over 20 in the last 18 months and we have 27 convictions with criminals being jailed for a total of 40 years. We have also built up a database 0f 30,000 fake identities which are currently in circulation."

Crimes range from immigration and benefit fraud to money cons. In some cases criminals are forging documents using the names of people whose identity have been stolen from credit reference agencies.

Many of the fogeries are "know you customer" documents such as utility bills and driving licences, which are then used to open bank accounts under false names.

My Mawer added: " There are people with dual identities, one real and one for committing crime." He revealed that specialist printers capable of making convincing ID documents such as EU driving licenses could be bought for £750, though others cost £5000. The cost of equipment needed to set up ID factories is falling, making them easier to establish. Scotland Yard is working closely with manufacturers and retailers on a scheme named Project Genesius to keep printers out of the hands of criminals.

At present it is voluntary but Police want the system regulated so all manufacturers abide by the code.

Detective Cheif Inspector Nick Downing an ID fraud expert, said PC World was planning to sell one sophisticated £750 printer, but was persuaded not to stock it. He said: "these machines can manufacture any form of ID card. The frighhtening thing is you can go on the internet an get all the computer bits you need to set up an ID factory in 24 hours. "This is real bespoke equipment that can manufacture passports, National Insurance cards, passport entry stamps or driving licences."

(15th October 2009)


 

CRIMINALS STEAL E MAIL ACCOUNT INFORMATION

Again on a ID theft theme.

Just in case you haven't heard. About a week ago the news media announced that thousands of e mail users had been conned out of giving away their password details. These cyber criminals for some reason published them on the internet on a website called pastbin.com ? These lists have now since been removed.

These e mail users have now been advised to change their user names and passwords after it was discovered that their account details had been stolen. Then again, there may be many more people who have been affected whose details were not posted on the quoted website !

Originally in was thought that only Hotmail had been affected as over 20,000 account details were posted onto the website. It has since been discovered that criminals have also posted details of Google Mail, AOL and Yahoo mail services. The companies affected are meant to have advised their customers change their details ( passwords, password recovery questions and their alternatve email addresses).

According to the computeractive magazine the theft of users details go back to a "phishing" scam where people were conned into clicking on a link that took them to a convincing website that requested their login details.

The stolen accounts could be used to fool people into handing over other personal information which could lead to identity theft.

Even having all of the best security software loaded onto your computer would not have prevented this problem from occuring. Computer users need to be very wary in respect of requests made by e mails and websites into divulging personal information. E mail accounts and their associated passwords are personal information; it is YOUR Internet identity.

(15th October 2009)


 

ARE YOU STILL RISKING YOUR IDENTITY ?

National identity fraud prevention week 12th to 16th October 2009

http://www.stop-idfraud.co.uk   [Note 1]

Identity Fraud is one of the UK's most worrying crimes, costing the nation more than £1 billion a year. Recent figures from CIFAS showed a 40% increase in the number of victims during the first quarter of 2009.

Some simple things for you to do to help stop you from being a victim :

DO NOT carry you PIN with either your Credit or Debit cards in your purse or wallet.
DO NOT throw in your rubbish any utility bill, bank statement in fact anything with any of your details on it before shredding it first.
DO NOT trust any retailer with your banking details, no matter how safe they say their systems are ( see story below ).

Last week I visited a shop in Enfield Town to book some cooking lessons ( not really, they were lessons for something else .... but we are not talking about Enfield Council Education here). The shop assistant explained that there would be one to one tuition, the lessons were half an hour to an hour long. That I could book the lessons in blocks of 5 or 10 and that I needed to pay for an additional 2 lessons as a deposit. Nothing wrong with any of that and all of the terms and conditions were clearly described on the contract that I was asked to sign. The contact also included some other items. These were my credit card number, the start date, the expiry date and the 3 digit security number from the rear of the card. In fact everything a fraudster would need to clone another debit or credit card or carry out a fraudulent online transaction ! When the shop assistant was challenged on this, she just replied that it was "company policy and that everything was stored safely on their till computer" ! Banks use a thing called 128 bit encryption ( all of your personal data is jumbled up ) and they still have problems with security. Would this Enfield shop have this type of technology on their computer system, very unlikely. So all it takes is for someone to hack into this shops computer or even break-in and steal it and they would have access to perhaps 100's of customers credit card details. This is in Enfield Town, so do they have your details ? I refused to carry on with the transaction.

I tried to report this problem to various governmental bodies. Consumer Direct half heartedly accepted that there could be a problem; the Financial Ombudsman ( 0845 080 1800 ) stated that it wasn't in their remit and the Information Commissioners Office ( 0845 6 306060 ) stated that this problem was not part of the Data Protection Act !

So who is responsible for protecting your individual identity, look in the mirror, YOU ARE !

( 12th October 2009 )


 

999 TEXT SERVICE FOR THE DEAF AND HARD OF HEARING

I have just come across an article headed "999 texts are put on trial"( COMPUTER ACTIVE - October 2009 ). The service is for the deaf and hard of hearing and currently the service is on trial. Users need to register before they can use the service in the future at : www.emergencysms.org.uk

REMEMBER: This is an emergency 999 service and must only be used in an emergency as the standard telephone service, as detailed below.

•Life is at risk;
•Crime/trouble is happening now;
•Someone is injured or threatened;
•Person committing crime is near;
•There is a fire or people trapped;
•You need an ambulance urgently;
•Someone is in trouble, or missing, at sea,
•Someone is in trouble on the cliffs or on the shoreline

The following link takes you to the relevant Royal National Institute for the Deaf (RNID) webpage [ Note 1 ] : http://www.actiononhearingloss.org.uk/

The following is an extract from the webpage :

---------------------------------------------------

The new initiative allows users to send a text to 999, which will then get converted into a call to the emergency call centres. This means that caller ID and location information are available to the emergency service in the same way as for other calls.

The scheme is being supported by the Government, emergency services, Ofcom, the telecommunications sector (Vodafone, Orange, O2, Three, British Telecom, Cable and Wireless and T-Mobile, and RNID.

Guido Gybels RNID's Director of Technology said: "Access to 999 could literally be a matter of life and death, yet until now many people who are deaf or hard of hearing have found themselves unable to contact the emergency services while on the move.

"This pilot service therefore represents a major step forward and we hope that as many people with hearing loss as possible will register and take part. In doing so, they will help to make sure the best possible service is developed."
 
To register, text the word 'register' to 999. Then follow the instructions you receive. Or register online at http://www.emergencysms.org.uk

The pilot will be a live, fully operational national service from September to late November, and people have been able to register since 14 September 2009. People can register at any time until the end of the pilot.

_______________________________________________

(29th September 2009)


PROTECT YOURSELF FROM ID THEFT

National Identity Fraud Prevention week runs from the 12th until 18th October 2009.

http://www.stop-idfraud.co.uk [Note 1]

You may think that you have not been affected, but how would you know ?

Identity theft is on the rise. According to CIFAS ( the UK's fraud prevention service ) 20,000 people reported problems in the first 3 months of this year alone. That is up 40% on the same period last year !

So what can you do to reduce the risk of this problem affecting you !

DO ensure that all personal documents ( Passports, Birth certificates, Marrriage Certificate, paperwork quoting your National Insurance Number, Work Visas, Immigration Documents etc) are all kept in a safe place, preferably locked away.

DO NOT respond to e mails or letters in the post asking for your bank account details ( account numbers and PIN's). This is sometimes called Phishing. Delete the e mail and throw these types of letter in the bin. As far as e mails are concerned, don't even "click" on any links as these could direct you to infected websites.

Remember , banks will never ask for your personal details via e mails.

DO contact Royal Mail and have your post redirected to your new address if you move to a new address ( ideally for a year). If post is delivered to a communal hallway consider buying as lockable mailbox. If you suspect that your mail is being intercepted, call Royal Mail Customer Care 0n 08457 740 740.

http://www.royalmail.com [Note 1]

DO stred all official paperwork that contain your name and personal details. These documents include bank and credit card statements, utility bills, tax forms, pension statements. Fraudsters can use details from these documents to take over your identity.

DO ensure that you have security software loaded, working and up to date on you computer.

DO NOT give away any personal information on social networking websites.

DO check to see if you have a secure encrypted connection when shopping online. Look for the closed padlock symbol and that the website name (URL) begins with https://.

For more information, visit : http://www.getsafeonline.org

DO NOT send Passports, original Birth certificates, Marriage certificates along with applications for things such as jobs and education grants etc. These can be stolen or "lost" either in transit or at their eventual destination. Take the original to the requestor along with a photocopy and get them to sign a receipt to say that they have seen the original. Simples !!!

If you think you have become a victim of fraud

Contact your bank and credit card companies as soon as possible, as they are responsible for investigating the fraudulent use of their products.

Contact other companies with whom you have credit agreements (store cards), including utility companies (gas, electricity, phone etc). Believe it or not, if you set up Direct Debits with a utility company for monthly payments you may have signed up to a credit agreement.

Contact a credit reference agency : Callcredit, Equifax or Experian can offer steps to help you resolve the situation and prevent it from reoccuring.

Register with CIFAS ( http://www.cifas.org.uk ). For an annual fee of £13.80 the organisation will add a warning to your credit file ensuring that additional checks are made if anyone applies for credit in your name.

Disclaimer : There is no gaurantee that carrying out any of these suggestions will prevent or reduce the liklihood of you being affected by ID theft. In addition, before carrying out any transaction on the websites quoted ensure that you are confident with their security measures / services and that you are on the correct website.

(16th Septmeber 2009)



WARNINGS FOR OLDER RESIDENTS

The following three stories are about how people can be duped or threatened. If you have any doubts about a callers integrity just ask them to go away and shut the door. If they persist call the Police.

Sadly the incidents that these articles describe have involved older residents, but they can effect people of any age.


 Bogus Gardeners stole our savings
( Article from Enfield Independent, dated 9th September 2009 - Author : Hannah Crown )Website [Note 1] : www.enfieldindependent.co.uk

Thieves posing as gardeners stole £2000 from an eldery couple who had saved the money for their grandchildrens Christmas presents. War veteran Ronald Allen, 89, said three men approached him at about 2pm on August 28th, while he was mowing his front lawn and asked him if he would like the trees pruned in his back garden.
Mr Allen who lives near Enfield Town and served in Burma during the Second World War, said: " they had a van with an open roof and a cage, garden loppers, a saw and ladders".
They said they would charge me £200 because I was a pensioner, but when they'd finished they said it would be £500 because it was more work than they thought.
"I wasn't in a position to argue. They were three robust people".

However, after the men had been paid, one of themwent inside and bundled his Wife Joan, 88, out of the house, before stealing cash from the sidboard.

Mr Allen, who has been married to Joan since 1935, said "She was struggling the whole time, but she was frightened. He took her out into the back garden and left her there".

All three men were white. One was in his 50's, 5ft 8ins tall, of stocky build with dark hair.The other two were in their 20s.

Detective Constable Bernie O'Keefe of Enfield Police, said " We know this is particularly distressing for the victims and we are pursuing all lines of inquiry in order to catch those responsible. Anyone with information is asked to call 0399 123 1212



Bogus Police Officer calls
( Article from Ladysmith Neighbourhood Watch Newsletter, dated August 2009 )

There have been a number of cases reported of callers at the door posing as Police Officers, in some cases they have offered to discuss the installation of security equipment. Once in they steal whatever they can find. Genuine Police Officers will always carry a warrant card displaying a name, rank and a photograph. Anyone who has any doubts about the authenticity of a Police Officer should ask the caller to remain outside and then dial 0300 123 1212 to confirm the identity of the caller. A genuine Police Officer would have no objections to this request.


 

 Watch out, Bogus Cops about !

( Article from "Communicate - Summer Special 2009" Southend om Sea Crime and Disorder Reduction Partnership, compiled and Edited by Julia Pack and Mick Holland )

Police in South East Essex are keen to warn residents after men pretending to be police officers contacted local elderly people by phone.

Police in Castle Point received two seperate reports on on evening in July from people reporting that their elderly parents, who live in the area, had received calls from men purporting to be police officers.

The bogus officers claimed that the elderly person had been victim of card cloning and stated that, as part of their investigation, they would need to visit them in order to collect their cards along with their PIN number. The bogus officers even suggested that the acrd and PIN could be left on the porch so they didn't need to disturb the resident when they collected them.

Fortunately, the two people targeted in July - a 75 year old woman from Canvey Island and an 81 year old man from Benfleet - were suspicious of their callers and refused to act on the bogus officers request.

Sgt Brad Dickel of the Castle Point district said: "the wo people who received these calls were alert enough to refuse to hand over their cards and PIN, but it is obviously a concern for us that some other residents may be taken in by their story and submit to the demands of the bogus officers. We're therefore keen to stress that genuine police officers will never under any circumstances ask you to disclose your PIN number to them".

Local Crime Reducction Officer Lorna Watson added : " Your PIN is unique and should never be disclosed to anyone, not even staff at your bank or building society. If you receive an unexpected call of any description, never discuss personal infoamtion before first confirming the callers identity, even if they appear to know who you are"

If you receive a call from a police officer, take an extension number and call them back so you can be sure they are who they say they are. If they claim that they are from another area's police service call your local area non-emergency number and ask for their help.

If you feel that you may have been a victim of this type of crime, please report it to the police straight away. If you have given out any personal bank or credit card details to somebody whose identity you are not sure of, report it to your bank or credit card company.

 (14th September 2009)


MEET YOUR NEIGHBOURHOOD TEAM

The Southbury Ward Safer Neighbourhood team will be running Drop-In surguries for residents at the following locations on a monthly basis. Details below :

22nd April 2009 - 1500-1700, o/s Halfords
23rd May 2009 - 1100-1300, o/s Morrisons
23rd June 2009 - 16.00-17.00, Southbury Road o/s Leisure Centre
24th July 2009 - 10.00-12.00, Crown Road o/s Toys r US
25th August 2009 - 1300-1400, Crown Road o/s jjb sports
23rd September 2009 - 1500-17.00, Moorfield Rd o/s health clinic (NEXT MEETING)
26th October 2009 - 15.00-16.00, Southbury Road o/s Argos
26th November 2009 - 15.00-17.00, Southbury Road o/s Cineworld
17th December 2009 - 15.00-16.00, Main Avenue j/w Ayleycroft.

(16th October 2009 change to some dates and times)


THERE GOES ANOTHER BIT OF SPACE !

It looks like some more of a local park is going to be taken over by a private organisation( meaning in this case, not for public access ).

Location : King George Recreation Ground, Enfield
Boundary : A10 ( Cambridge Road, Donkey Lane, Ladysmith Road, Sketty Road.

Enfield Ignatius Rugby Football team is having to relocate its training facilitites from within the QEII stadium to another site. One of the suggestions is that they relocate this pitch to a site adjacent to Donkey Lane. It appears from the simple plans ( displayed on a noticeboard at the entrance to the Park, near to the QEII Stadium ) that this area will be fenced off and floodlit.
As a result of this encroachment it appears that 2 football pitches on that North Eastern part of the Recreation Ground will be lost, not to mention the light invasion to the people living in Donkey Lane !

Planning Request Reference : TP/09/0511
The plans are available to see at the Civic Centre, Silver Street, Enfield, EN1 3XE

27th August 2009

YOU CAN'T SAY YOU HAVE NOT BEEN TOLD !

During the Bank Holiday Weekend the Southbury Safer Neighbourhood Team were busy distributing leaflets. They are virtually coming to your front door to offer advice and raise your awareness of the problems within our area. Mind you, I hate to think where they are going to park within Bertram Road on a weekend !

If you haven't seen the leaflet, it probably got caught amongst the Kebab Menu's, Pizza Menu's, special offer wall  treatment leaflets and "charity" clothing reclaimers leaflet ( ah, so much to recycle )!


SAFER NEIGHBOURHOOD CRIME PREVENTION INITIATIVE

Dear Resident,

We are attempting to reduce the incidents of residential burglary in your road and you may be aware that this area is a current ward priority due to the increase in burglaries.
We are currently conducting increased patrols within the local area to combat this problem and we have worked with Enfield Council to bring the 'Safe as Houses' van to your area.Our aim is to provide residents with security advice and security as well as the offer of home security surveys.

The Safe as Houses van will be in your road on :

Saturday 5th Sept 2009; 11 am-1pm + 2pm-5pm and
Sunday 6th Sept 2009; 3pm-5pm + 6pm-9pm.

If you are wish a visit on these dates, or another date please contact us on 0208 721 2763
or alternatively via email at southbury.snt@met.police.uk


 (1st September 2009)


 

CONSULTATION INFORMATION

This is your opportunity to speak to the Southbury Ward Safer Neighbourhood Team and tell them about the issues which affect you; your family or your neighbours.
The information that we get from you will help us to work out what their new priorities will be.
The Mobile Police Station will be at the following locations on the date and times shown.

Thursday 10th September 2009.
1) 15.00-16.00, o/s Sainsburys Crown Rd, EN1
2) 16.15-17.30, Ayleycroft Estate, EN1
3) 18.45-20.00, Southbury Rd Junction Southbury Ave, EN1
4) 20.15-21.15, o/s Gala Bingo, Dearsley Rd, EN1

Friday 11th September 2009.
5) 15.00-16.30, o/s Halfords, Crown Rd. EN1
6) 16.45-18.00, Pembroke Avenue Junction Monroe Cres, EN1
7) 19.00-20.00, Moorfield Rd, EN1
8) 20.15-21.15, Broadfield Square, EN1

Should none of these dates and times be convenient they can be contacted on 020 8721 2835 or southbury.snt@met.police.uk.

(24th August 2009)


 

ARE YOU A ROBOT ?

This may seem a strange question, but if you use a computer at home or work you just may be !

On the 8th August 2009 the Independent newspaper reported that both the online chatting services "Twitter" and "Facebook" were knock off line by a cyberattack on Thursday 6th August. This was caused by what "IT specialists" call a large distributed denial of service (DDOS) attack. Effectively this is caused by thousands or millions of computers worldwide all trying to send e mails or other forms of communication to one destination at literally the same time, to the second.
This is done by criminals or states creating a thing called a "botnet". This is a network of thousands of computers that have all been infected with a piece of software that has been downloaded without the owners knowledge. This multitude of computers are then taken over by this software and then via remote control enmasse instructed to bombard a single website.

According to the Independent newspaper "a botnet of 1.9 million computers was found in April and included infected computers belonging to 77 governments as well as home users. It was hired out by a gang of cyber mercenaries, at a rate of  $100 per 1000 infected computers."

You may say what has this got to do with me ? Well this website keeps on harping on about:

- Loading and updating security software on your computer.
- Not opening files (including pictures ) from unknown sources.
- Not responding to e mails from unknown sources.
- Maintaining passwords for when you log on to your computer.

The botnet is one of the reasons for maintaining that security.

Whilst on the point of computer passwords. In an article within the September 2009 edition  of "Windows" magazine the author ( Matt Hanson ) describes the ideal password properties.
"Hackers are very good at cracking passwords. A numerical six-digit password may have one million combinations, but can be cracked in about 10 seconds. A six -digit password using only letters can be cracked in about five minutes. An eight-digit password with upper and lower case letters and numbers could take between 253 days and 692 years to crack". I think I know what password format I will use in the future !

As previously described with the botnet scenario, there is money to be made out of just taking over someones computer let the alone the ill gotten gains from the actual crime that may follow. Films in the past have depicted Hackers as being spotty nosed teenagers ( or 30 year olds from Haringay looking for UFO's) hacking into US defence websites in their spare time, but this seems to be turning into a business ! So lets just do a "back of a fag packet calculation" on this.

Mr Hacker turns up for work. He turns on his computer for the day. The computer starts to hunt the internet for private computers with the "always on broadband" ( yes, there is software that can do that ). After 30 minutes he has a list of vulnerable computers, his work for the day ! If all of these computers have the basic 6-digit numerical password as previously described. Then our Mr Hacker works an 8 hour day ( no lunch, this is a business you know ) he would be able to illegally access approximately 2700 computers / day. Now give him 10 computers to "nurse" for the day ( we are talking computers and not weaving looms here ) and we end up with 27,000 computers accessed / day. What about a 20 day working month ? We end up with over half a million computers accessed by Mr Hacker.

Now tell me that your computer is not vulnerable.

(21st August 2009)


 

THEY ARE OUT THERE SOMEWHERE !

You may want to hum the theme to Jaws the movie whilst reading the following  !


HACKING THREAT TO EVERY iPHONE
( Metro dated 31st July 2009; Author : Ross McGuiness)

Criminals could take control of every iPhone in the world via text message, owners are being warned. Hackers could exploit a newly discovered flaw in Apples handset rendering it defenceless against attack, security researchers said. All they would have to do is send a string of text messages containing just one square character. However, the victim would see one text message in their inbox.
If the user did not turn off the iPhone immediately, the messages would allow the hacker to control the mobiles key functions - dialing numbers, surfing the internet and sending texts. Infection would take only a few minutes, it is claimed. Charles Miller, one of the experts who found the problem, said"Someone could pretty quickly take over take over every iPhone in the World with this. It's scary".
Mr Miller and his colleague, Collin Mulliner, from Independent Security Evaluators, demonstrated how the flaw would work at a cybersecurity conference in Las Vegas last night. They said the hack would work on iPhones everywhere - all a criminal would need was the phone number.
After taking control of the iPhone the hacker could use it to carry out identity theft as well as getting free access to the internet, calls and texts. It is thought to be the first time it has been shown that crooks can take control of an iPhone using text messages. Mr Miller is renowned for exposing security flaws in popular devices - in 2007, he was the first person to remotely hack into an iPhone. On that occasion, however, victims had to visit a malicious website.
The researchers claimed to have informed Apple two weeks ago but the company has not released a "patch" to combat the breach, even though hackers would need just two weeks to devise software to exploit the flaw. Mr Mulliner added " the bad guys are going to do it no matter what".
Apple has sold 21 million iPhones, including more than 1 million in Britain.


CRIMINALS COPY "TRUSTED" SITES TO STEAL YOUR DATA
( Metro, 3rd August; Author : Ross McGuiness )

Cyberspace criminals are able to steal peoples credit card details using software designed to protect against online fraud. The latest attack works like a telephone tap but operates between computers and websites trusted by users.
If criminals break into a victims network, they can set up a secret eavesdropping post and capture credit card numbers, passwords and other sensitive data flowing between computers and sites their browsers have deemed safe.
There are major problems in the way browsers interact with Secure Sockets Layer (SSL) certificates - the very technology designed to protect internet users from attacks - according to researchers.
The Hacker could replicate the certificates - which are used by companies to let users know their website is safe - to trick people into using bogus sites. The criminal could then forward traffic to the legitimate site and spy on everything the victim does.
Browers usually block sites which don't have the certificate. "This is the way you can get everything", said Jeff Moss, founder of the Black Hat and DefCon security conference in Las Vegas, where the attacks were highlighted. "If you can get in the middle, you can get everything. It is a giant wake-up call for the industry".
In Britain, Kat Hannaford, news editor at gadget website T3.com, said "I'm concerned to hear that the security of SSL has been compromised. It's a sad truth that no matter how advanced online security becomes people will still be able to hack websites and find innocent peoples' bank details and other information". SSL expert Jon Miller, director of Accuvant Labs, said he expected significant attacks in the coming months. "What kind of makes this earth shattering is these aren't the most sophisticated attacks in the world", he added.
Microsoft, which makes Internet Explorer (1), and Mozzilla, which makes Firefox, said they were investigating.

(1) amendment made to correct error.


WHAT CAN YOU DO ?

iPhone users

iPhone users should ensure that their phones operating systems are kept up to date. Regular checks should be made on the Apple website to see if there any security updates.

http://www.apple.com  [Note 1]

Computer Users

The SSL software is an integrated part of the well known browser (Internet Explorer and Firefox ). If the two software companies find that there is a problem one assumes that they will include a patch (fix) within one of their updates.

In the meantime :
- Ensure that your security software ( anti-virus and firewall) is kept up to date.
- Keep your computers operating system updated (ie Windows ).
- Check your Credit and Debit card statements on a frequent basis.
- Set up passwords on your home computer and change them on a regular basis.

WHAT IS THE FUSS ?

If your computer is not protected it will become prone to malicious attack if it is connected to a broadband service. The result will be criminals monitoring your online access to your bank accounts, your loss of data on your computer, your e-mail service being taken over by criminals, your computer passing on the "virus" to your friends and family, identification theft..... the problems will go on and on !

HOW TO DO THAT COMPUTER STUFF

Most of the checks and changes that you need to make are in the Windows facility called "Control Panel". Even though these changes are recommended, there is no guarantee that they will stop a persistent expert hacker.
Think of computer security and preventions as locks and bolts on your front door. These dissuade an opportunist thief, but not someone with a sledgehammer !

System Checks and Adjustments

Check your proprietary Security Software - follow manufacturers instructions.

Microsoft Windows changes need to be accessed via "Control Panel", so :

Click on "Start", Menu appears.
Click on "Control Panel", "Control Panel" in window appears with various icons ( Windows XP). For Windows Vista, click on "Classic View".

Windows Update
From Control Panel, Click on "Automatic Updates" icon. The radio button against "Automatic (recommended) should be set and a day and time of the week set.
Click "Apply"
Click "Okay"

Create New User account
- From Control Panel, Click "User Accounts".
- Click on "Create a New Account"
- Enter "New User" name, Click "Next".
- Pick "Account type" *
- Click "Create Account"
Note * : Computer Administrator - can make system changes and use computer applications. Limited User can only use computer applications). It is best that you only have one Administrator per computer and that is password protected.

User or Administrator Passwords (To create or alter existing password)

- From Control Panel, Click "User Accounts".
- Click on "Change an account"
- Click on account name that you want to change.
- Click on "Change my password"
- Follow on screen instructions. If there previously was no password leave the box headed "Type your current password" blank and just enter new password.

Note 1: For additional help with these instructions click on the Windows "HELP" on the Windows tool bar.
Note 2 : If you have little experience or confidence in working with Windows software it is recommended that you do not attempt to make these suggested changes or changes.
Note 3: Make a note of these computer passwords and keep them in a safe place.

Disclaimer : There is no guarantee that by carrying out these suggested changes that unauthorised access to your computer will be prevented. There is also no guarantee that the suggested instructions are free from errors or omissions ( check your Computers help facilities). In addition, making these changes is no replacement for up to date operational proprietary security software being loaded on your computer.

(10th August 2009)


SO MUCH FOR KASPERSKY !

For those of you who hopefully protect your computers from Viruses and Hackers and the like you probably recognise the name. There are 3 main players in domestic computer security market "Nortons", "McAfee" and "Kaspersky". All of them are much of a muchness; they protect against the same thing. Their market leadership is probably based on how much discount they allow PC World !

The rest of this article is dedicated to those who have their computers protected by Kaspersky 2009.

As you maybe aware, this product updates its protective databases (the new virus "fingerprints") on almost an hourly basis. The base application ( the programme ) though may not be updated at all during the year.

I had recent cause to load Kaspersky 2009 onto a new computer. Everything went well with the application installation. Then the programme started to download the "fingerprints". The system then asked for a "Restart" (still no problems). Once the computer had fully powered up the Windows operating system started to complain that the computer was not protected !!!!!!!!!!!!

After doing some basic checks I decided to contact the online Kaspersky Technical Support :
- left click on Kaspersky icon for Security Control Centre.
- left click on the word "Support". This brings up the Support page
- left click on the words "Technical Support Service".

Instead of taking me to the "Technical Support Service", my computer was scanned by Kaspersky and I was automatically redirected to the company's Download page.
The reason that this had occurred was that Kaspersky had released a Critical Update to the original application ( not the fingerprints ). At that point my current version (x.x.x.384) of the application was no longer valid. Their system recommended I download the latest version of Kaspersky 2009 which is 8.0.0.506. Using Broadband this download only took about 5 minutes and the overall installation about another 10 minutes. At that point Window started to report that all was okay.

To check your current version of Kaspersky 2009 go to the "Kaspersky Technical Support" page as described above. The application version is quoted under the title "System Information".

Remember this critical update only applies to Kaspersky 2009 users. The update applies to Windows XP and Windows Vista. To this date Kaspersky doesn't seemed to have sent out any form of warning.

(3rd August 2009)


 

CONSULTATION ON PRIMARY AND COMMUNITY SERVICES IN ENFIELD

Whilst strolling around Capel Manor I came upon a A4 size - 12 page booklet which provided an overview of the suggested changes to the local health arrangements within the Enfield Borough.

The booklet supports a consultation with residents of the Borough which started on 22nd June 2009 and ends on 13th September 2009 ( 12 weeks ). Two public meetings support the consultation, one was held in early July the next will be held early September 2009 (see below for details).
Also associated with the consultation is a questionnaire which can be found at the back of the supportive booklet. The questionnaire can also be found online (see the Website address at the foot of this article). Please note that the website quoted within the booklet doesn't work !

So what is it about ?

In summary, but further information can be found on [Note 1] : www.enfield.nhs.uk.

  • Changes to the age profile within the Borough will place new demands on the health service.
  • A need to modernise services to meet London Healthcare strategies.
  • Increase the number of services that are delivered outside hospitals.
  • Improve links beween health and social care.
  • Attract more GP's in to the Borough.
  • Make services more accessible.

How are they goin to acheive this ?

  • By having 5 "poly clinics" within the Borough ( one already exists )
  • By having one of the "poly clinics" open 365 days per year (8am to 8pm).
  • By improving the appointment system.
  • Urgent "Care Centres" based at Chase Farm and North Middlesex Hospitals for patients with urgent healtcare needs.

Please Note !

This article is just a summary of the 12 page booklet. If you need a copy, require it in a different format or language; contact 020 8370 8211 or email : feedback@enfield.nhs.uk

Final Public Meeting

Date : 2nd September 2009 ( Wednesday )
Time : 7 - 9pm
Venue : Highlands School, 148 Worlds End Lane, N21 1QQ
To book a place call : 020 8370 8211

Consultation website ( Online questionnaire access ) : Consultation over

 

(29th July 2009)


 

SWINE FLU - INFORMATION

 On the 23rd July 2009 the NHS launched the National Flu Pandemic website and helpline.
According to news reports the website has been extremely busy on it's launch ( 9 million hits ).

National Flu Pandemic website * : https://www.pandemicflu.direct.gov.uk/

National Flu Pandemic Helpline * : Telephone: 0800 1 513 100 or  Minicom: 0800 1 513 200

NHS News alerts * : http://www.nhs.uk/AlertsEmergencies/Pages/Pandemicflualert.aspx

Prior to 24th July 2009

The following information is taken directly from the official information leaflet. The leaflet is 11 pages long and is currently available from the following website :www.direct.gov.uk/swineflu

Swine Flu information line ( to hear the latest information ) : 0800 1 513 513

Other information : www.direct.gov.uk/swineflu

NHS Direct : www.nhs.uk

NHS Direct telephone number ( personal advice ) : 0845 4647

If you are planning to travel abroad check the Foreign and Commonwealth Office travel advice at : www.fco.gov.uk/travel or call 0845 850 2829 for the latest information.

Additional local information

Enfield Primary Care Trust ( Swine Flu ) : http://www.enfieldpct.nhs.uk/news_and_events/press_releases/2009/swine_flu_update.shtm

London Borough of Enfield : http://www.enfield.gov.uk/

UK Department of Health ( Swine flu section ) : http://www.dh.gov.uk/en/Publichealth/Flu/Swineflu/index.htm

BBC News ( Swine Flu page ) : http://news.bbc.co.uk/1/hi/uk/8031354.stm

World Health Organisation ( Swine Flu update page ) : http://www.who.int/csr/disease/swineflu/en/index.html

Medical and Healthcare Products Regulatory Agency :
http://www.mhra.gov.uk/index.htm


(Updated 24th July 2009, previous update 18th May 2009, original  30th April 2009)



THERE ARE SOME SWINE ABOUT AND ITS NOT INVOLVING FLU !

It appears that the current swine flu pandemic is giving some people a "vehicle" for plying their trade of computing pestilence. As well as sending infected e-mails to individuals it appears that councils and housing trusts are also targets.

One of the e-mails currently being circulated, purports to contain an update on the status of the Swine Flu outbreak.

This e-mail has an attachment masquerading as a word document attached to it (called "Novel H1N1 Flu Situation Update.exe"). The e-mail implies it is from the US Centre of Disease Control and is giving you important information about the disease.

Note: Word documents are normally ".doc" files (ie. name.doc, xxxx.doc ), "exe" files are called executable files and are associated with programme files. Therefore, activating the file (clicking on the name) will make it do something.

If you open the "document", a program to monitor your computer (known as a keylogger) is installed and gives malicious attackers the ability to extract passwords and personal information from your computer.

The threat can be neutralised by not clicking on the attachment (or any attachments you receive from unknown sources). 

As an example of what this kind of thing can do to an organisation, parts of very well known Housing Trust lost all their IT for two weeks following a very similar attack.

Reccommendations :

  • Don't open attachments to e-mails sent from an unknown source.
  • Keep your anti-virus protection up to date (set it to receive daily updates) and run regular scans.
  • For the current status on Swine Flu check out the NHS, NHS Direct websites or the new Swine Flu Help website ( expected to be launched on Thursday 23rd July 2009).

(22nd July 2009)


 

SCAM NUMBER TWO

OH NO, I HAVE BEEN DONE !

Over the last couple of days a close friend of mine has experienced a fraud on his credit card. This person (lets call him the "Mechanic" ) is normally extremely careful with his money and it was really surprising to hear what happened. So here is the story.

In late May 2009 something went wrong with his rare car, so he started to look around the internet to see if he could find a workshop manual for sale. All the normal sources for books ( Amazon etc ) did not have any in stock so he searched further around the internet.

He eventually came across a website selling workshop manuals on CD's at a reasonable cost. The next final check he made was the method of payment and that seemed okay as it was "Paypal". All the security indications appeared on his Internet browser ( the padlock symbol and "https" start of the web address ) so he made his payment using his credit card.

After 5 days ( 28th May ) the payment was shown on his credit card statement. The drawer on the credit card was "Paypal" and alongside was the venders name and a reference number and country of origin code. Five days after payment the Workshop manual CD's arrived.

Looks good so far doesn't it !

On the evening of 8th July our "Mechanic" checked his online credit card statement only to find that it included 2 unauthorised transactions. The dates of the transactions were the 29th June to an unknown vender, the drawer on the account was "Paypal" again and the reference number was the same as the bonafide transaction that took place a month earlier.

On calling his bank and asking them to cancel his card he received the following response :

"It is not worth doing that as any further transactions will get transfered to the new card."

"You need to contact Paypal as you have an account with them". Our "Mechanic" did not have an account with Paypal and had only ever used their services once. On explaining that to the Adviser she emphasised that he must have an account as "she has one for when she purchases items from eBay" !

The "Mechanic" then asked if anything could be done to block any further fraudulent transactions. The response from the banks adviser was "No".

Our "Mechanic" then asked to speak to a manager, but then recieves the same response. On asking the manager if they knew the contact details of Paypal, her response was look it up yourself.

This took 30 minutes.

The "Mechanic" then looked at the Paypal website to obtain contact details. As he did not have an account with them he could not send them an e-mail so he had to telephone them.

Speaking to the Paypal Advisers took over an hour. They confirmed that the "Mechanic" did not have a Paypal account, in fact the only way they could track him down was through his e-mail account name ! They then confirmed that the two fraudulent transactions were using the same reference as the bonafide one. They also mentioned that the problem had already been picked up by their systems on the 6th July. Finally they said that their investigation would take 10 days and that they would inform the "Mechanic" of the outcome by e-mail. (Note : 20th July - so far they haven't)

Based on the information from Paypal the "Mechanic" called his bank again and spoke to another Adviser. This time the Bank Adviser said she would cancel the cards. The only problem none of the Advisers spoken to bothered to forward the case to the Banks Fraud department !

We have now reached the 10th July ( this story does go on ) and the "Mechanic" now telephones his banks fraud department. They knew nothing of his problems, so he had to repeat the story again. The response from the banks fraud adviser was " you must have an account with Paypal" (you can almost imagine the screaming by now). This was followed by the statement that fraud departments investigations would take 10 days to undertake.

Having not heard anything further our "Mechanic" friend called the banks fraud department today and spoke to another Adviser. The story had to be explained again. The Advisers response was "you must have an account with Paypal" and "a letter is in the post providing further instructions".

At this stage the "Mechanic" called the Banks Chief Exec Officers (CEO) office and spoke to a member of the complaints team. The whole story was repeated again. Thirty minutes from the end of that call the "Mechanic" got a call back from the Complaints Adviser. He explained that there had been a breakdown in the banks processes ( the 2 Bank Advisers were to be disciplined ) and the whole bank had not been aware of the Paypal product that had affected the "Mechanic".

The moral of this tail is :

- Don't use Paypal for any form of purchase as they currently allow follow-on transactions using previous reference numbers.
- Don't purchase anything from the following website as at best they have lax security :
http://www.datamanuals.net
- Even receiving the goods ordered doesn't guarantee problems from occuring in the future.
- Check your Bank Account and Credit Card statements on a regular basis for bogus transactions.
- In this case the "Mechanic" is thinking about changing his bank account !

(20th July 2009)


SCAM NUMBER ONE

Well I have been travelling around again and I have come across another interesting article, this time from the local press in Plymouth.

The moral of the tale is "DON'T OPEN BANK ACCOUNTS FOR PEOPLE YOU DO NOT REALLY
KNOW".



WOMAN DUPED IN £72K INTERNET CON
Victim of scam set up account for man she met online

( The Herald, dated 16th July 2009 ) by CHERIE GORDON  - Herald Reporter

A PLYMOUTH woman was duped into setting up a bank account which collected more than £72,000 from vulnerable people across the country for a foreign con artist.
Last month police revealed how a city woman was conned out of cash by a man she
met over the internet.Today they revealed she had been persuaded to set up a local bank account and that women across the country were scammed into putting cash in.
On June 23 police in Plymouth were told that a large amount of cash was being
transferred into a local account in suspicious circumstances.

"One of the women realised that she had been scammed and went to the police in Liverpool," said Detective Sergeant Mark Newnham, from Devon and Cornwall Police's Assets Recovery Team. Police spoke to a local woman who was found in possession of a large amount of cash.
It was discovered that the woman was the victim of a money making scam that is
normally initiated in West Africa. Police said that a man had contacted her via the Friends Reunited website and a relationship appeared to start. He told her that he was a serving member of the US Army in Afghanistan and needed money. She sent him £700. "He then told her he was setting up a business which could be run from Plymouth," said Det Sgt Newnham. "He asked her to set up a bank account and said he had people who could invest in the business."

But the money that was actually being paid into the bank was being sent by other
vulnerable women who had been similarly duped. Some sent their entire life savings and one woman lost £27,000 to the scam.

"These are not stupid women", said Det Sgt Newnham "The offenders are so clever with what they do that the victims think they are telling the truth. "They take advantage of vulnerable; people and they promise them world". "We hope to raise awareness of this scam that lures in women who are vulnerable to being emotionally manipulated to try to prevent further losses to victims and further gains those working in internet cafes in West Africa. "Please do not believe what you are told on some sites and under no circumstances should you send money unless you are 100 per cent sure that it is going for the right reasons."

(20th July 2009)


THE MOVIES CONTINUE

This is to let you all know that ite appears that Enfield Council have reached an agreement with Cineworld to continue with the Silverscreen over 50's film club. This was after a trial period that ended on 29th June 2009 ( see 23rd April 2009 article. T
he dates and titles of the forthcoming movies are :

13th July - Revolutionary Road
 
April and Frank Wheeler are a young, thriving couple living with their two children in a Connecticut suburb in the mid-1950s. Husband in well paid but boring office job, and the Wife is a unfullfilled actor. Determined to identify themselves as superior to the mediocre sprawl of suburbanites who surround them, they decide to move to France where they will be better able to develop their true artistic sensibilities.

20th July - Benjamin Button
Loosely based on an F. Scott Fitzgerald story, this romantic drama tells the tale of Benjamin Button (Brad Pitt), born in 1918 in New Orleans as a baby with wrinkles, cataracts, and arthritis. Benjamin will age backwards, getting younger as he watches those around him growing older. The story revolves around the adventurous Benjamin, his adoptive Mother and the Love of his life.

10th August - Gran Torino

Walt Kowalski is a widower who holds onto his prejudices despite the changes in his Michigan neighbourhood and the world around him. His prize possession is a 1972 Gran Torino he keeps in mint condition. When his neighbours teenage son under pressure from his gang member cousin, tries to steal his Gran Torino, Kowalski sets out to reform the youth and protect his family.

24th August - The Young Victoria

The movie will chronicle Victoria's early rise to power, focusing on the romantic courtship and her legendary marriage to Prince Albert.  The film begins in 1836, the year before Victoria ascended the throne, and ends in 1840.


The start time will be 12pm at Cineworld on Southbury Road.

(30th June 2009)


DON'T LOOK AWAY, ACT "FAST"

FAST
requires an assessment of three specific symptoms of stroke  :

Facial weakness - can the person smile? Has their mouth or eye drooped?
Arm weakness - can the person raise both arms?
Speech
problems - can the person speak clearly and understand what you say?
Time to call 999.

If the person has failed any one of these tests, you must call 999. Stroke is a medical emergency and by calling 999 you can help someone reach hospital quickly and receive the early treatment they need. 

(26th June 2009)


 
FRIENDS OF BUSH HILL PARK

The Southbury Ward is blessed with two area's of green space; "Bush Hill Park" ( bordered by Linclon and Southbury Roads ) and the King George Recreation Ground ( bordered by Sketty, Ladysmith and the Cambridge Roads). The London Borough of Enfield a while back came up with the idea of allowing local residents and interested parties to form groups of "Park friends" with whom they could liase for the benefit of the community.

Over the last couple of months the "Friends of Bush Hill Park" have been carrying out work in the park and liaising with local bodies such as the LBE and the Metropolitan Police Parks team to make the park a better place for all of us. Check out their website

Next Friends Of Bush Hill Park, June 30th 7:00 PM (Fellowship Hut).


KEEP IT GREEN AND CLEAN !

(19th June 2009)


NEW ENFIELD BOROUGH POLICE COMMANDER

According to the London Borough of Enfield Chief Executives office on 11th June 2009.

 "It has been confirmed that Dave Tucker  has been appointed as the new Borough Commander for Enfield.  Dave Tucker was formerly Superintendent in Barnet and has also been the Interim Borough Commander for Barnet."

This is after it was announced in May 2009 that Chief Superintendent Adrian Hanstock (incumbent for 18 months) would be leaving Enfield to work for the Metropolitan Police Commissioner. The move involves a promotion.


Metropolitan Police for Enfield Borough website : http://cms.met.police.uk/met/boroughs/enfield/index

(14th June 2009)


MOBILE PHONE DIRECTORY - 118800

Please note this is not an advert for this service. I think that it does imfringe on peoples privacy. It should be opt-in NOT opt-out.

Over the last couple of days various news media have been raising the issue of a new directory service 118800 and privacy. This service provides a mobile phone connection service based on an individuals name and assumed residential location.

So for example, say there was a Nathaniel Arbuthnotshire ( strictly ficticious ) living in Enfield. On receiving an enquiry the 118800 Adviser would hunt through their database to see if this "Nathaniel" lived at an Enfield address and had a mobile phone. The Adviser would then call "Nathaniel" on his mobile and ask if he wanted to take the call. Nathaniel would have the right to refuse and his number would not be disclosed to the caller ( according to 118800 ).

So how did they get these numbers ? According to 118800 their mobile phone directory is made up from various sources. Generally it comes from companies who collect mobile telephone numbers from customers in the course of doing business and have been given permission by the customers to share those numbers. so the source of their directory could be Utility companies all the way down to your local food take-away !

This new service starts on the 18th June 2009

Calls to Children

The company behind 118800 is called Connectivity. They claim that mobile phone numbers of people under 18 will not be available. They have also admitted that some childrens mobiles may have been entered on to their system as they may have been registered to parents.

You can register as ex-directory with 118 800?

According to 118800 it will take up to 4 weeks for your ex-directory request to take effect.

Via your mobile

You can become ex-directory by texting the letter 'E' to 118800 from the mobile phone you want to be made ex-directory or you can call them on 0800 138 6263. Standard network rates are meant to apply. I text them from a Tesco mobile and it cost 10P, but this will obviously vary between mobile phone companies.

Via 118800 website

118800 website : Company out of business

To start you will need the mobile phone that you want to make ex-directory at hand. Go to the 118800 website. At the base of the 118800 homepage you will see the word "Ex-directory", click on those words. This will then take you to the Ex-directory page. Follow the on screen instructions. You will be sent a 5 digit code that you will need to enter into boxes on your screen.

Other Information

118800 state the are registered with PhonePayPlus and that they comply with its Code of Practice.

Phone Pay Plus ( formerly ICTIS ) : http://www.phonepayplus.org.uk/output/default.aspx

(11th June 2009)


 

HEAR YE, HEAR YE ( 2nd shout ! )

I have just been looking through the Southend on Sea crime prevention website. The same student who came up with three 60 second recordings of theatrical scenario's for crime prevention has come up with 3 more ! These audio recordings can then be downloaded to IPods or listened to on computers and laptops. The latest offerings are :

Domestic Violence
Mobile phone safety
Dangerous Driving

Have a listen, the website is : http://www.southendcdrp.co.uk/podcasts.php

(5th June 2009)


 

VIOLENCE AGAINST THE PERSON

Just a short article on this subject as the figures speak for themselves. These figures are only for the London Borough of Enfield for the years mentioned. The source of the data is the Metropolitan Police - London Crime Map. In statistical terms according to the "Map" website these figures are average for London !

2006/7 : 5076 people harmed / injured
2007/8 : 4097 people harmed / injured
2008/9 : 4141 people harmed / injured

During these 3 years a total of 13,314 people have been attacked. If they were all from Enfield that would equate to 4.76% of the 280,000 Enfield Borough population.

For the latest figures for your ward on the "Violence against the Person" category click on the Ward Statistics tab to the left of this article.

For background information on the incidents in your area contact your wards Safer Neighbourhood Team or speak your Councillor who can raise a question at a CAPE meeting.

(5th June 2009)


WARD CRIME FIGURE BREAKDOWN - APRIL 2009

This is a little change from the norm of just providing the monthly totals.

Southbury Ward

Residential Burglary : 1
Vehicle theft : 4
Theft from Vehicle : 17
Robbery : 5

Town Ward

Residential Burglary : 7
Vehicle theft : 1
Theft from Vehicle : 8
Robbery : 7

Just focusing on two items, theft from vehicles and robbery.
Theft from vehicles - remove all items from show inside your vehicle no matter how long you are away from it. Remove mobile phone mounts from windows and clean the suction cup marks off. Lock valuables away in the boot of your car. Consider getting a car safe (prices start from £25 - less than the cost of insurance excess).

Robbery - don't flash your valuables about, zip up handbags, be aware of your environment when walking about ( check out the virtual neighbourhood - see button above).

(29th May 2009)


 

SOUTHBURY SAFER NEIGHBOURHOOD TEAM - LOCAL WARNING 

The following note was distributed by the SNT to Southbury Ward residents who live off of Southbury Road (West) on Friday 22nd May 2009.
---------------------------------------------------

CRIME PREVENTION ADVICE

Dear Resident,

We do not wish to alarm you but there have been an increased number of burglaries in your area. The main cause of this is due to doors not locked properly, especially UPVC doors. Just lifting the handle on a UPVC or multi locking door is not sufficient. The key lock must be used. If you have any questions or would like crime prevention advice then contact Southbury Ward Safer neighborhood team on : 07748 320117

---------------------------------------------------

(24th May 2009)



ENFIELD COMMUNITY POLICING PARTNERSHIP (ECPP) -
PUBLIC MEETING

The ECPP are holding a meeting to give you the opportunity to tell the Police about any concerns you have and a chance to discuss local policing and how it affects you.

The discussion will be led by Police Borough Commander Adrian Hanstock.

Location : Enfield Civic Centre
Date : Thursday 28th May 2009
Time : 7 - 9pm

To register for this event please contact Kathy Swallow on 020 8379 4074

The ECPP is an independent forum for consultation between the community and the Police in the London Borough of Enfield. It aims to obtain the views of people in the borough on policing and encurage the local community to contribute to crim prevention, community safety and policing priorities.

For more information visit : www.Enfieldcpp.org.uk

(20th May 2009)


HOLIDAY TRAVEL NEWS

Now that the summer holidays are on the horizon those lucky enough to be travelling to places with consistent sun maybe interested in the following. Mind you business travellers may also be interested !

UK Foreign Office

Before going away to sunny climes check out the Foriegn Office website, especially the more exotic places. The website provides information on various risks from swine flu to the standard of the countries drivers !

Another facility that the Foreign Office provide is "LOCATE". For this service you need to register once, then update your records for each trip you make (dates,hotel name). Once you do this the British Emabassy in the country where your are visiting know that you are there. If anything happens within the country where you are visiting such as earthquakes, tsunami's, terrorism, swine flu etc; they will be able to contact you and offer help. The registration also asks you to register your passport details, so if you loose that, the British Embassy will have adequate information to sought you out.

http://www.fco.gov.uk/en/travelling-and-living-overseas/  [Note 1]

Travelling to and around the USA

Whilst travelling around the USA by plane recently I had my suitcase openned 3 times by airport security (Transport Security Adminstration - TSA). Luckily enough I use the TSA recommended security combination locks with a master key overide. If I had not used this type of lock the TSA are in their right to cut the lock off. That would have cost me over £15 to replace. The actual lock only cost me £6. These locks have a red diamond logo on them.
The TSA leave a leaflet inside your suitcase if they open it.

http://www.tsa.gov/ [Note 1]

Before going to the USA

All UK citizens MUST complete "Electonic System Travel Authorisation" (ESTA) form at least 48 hours before travelling to the USA. NOTE : There is no charge for this service, anyone doing so does NOT represent the US government. If you "Google" ESTA the search will come up with companies who charge. So access the form only from the US Embassy website.

http://www.usembassy.org.uk/index.html


USA Border Controls

Before I describe my experience I will just mention my opinion. I think if anybody wants to visit any country they should be willing to provide any information that is required as an entry requirement.

The following is a description of my experience at San Francisco International Airport. I was courteously greeted at the entry point booth by the US Immigration Officer and I handed him my passport.

- A photo of my face was taken.
- The fingerprints of my left hand and thumb were digitally taken, then my right hand.
- I was then asked several questions, based on questions from his computers touch screen :

Q: How long was my stay ? A : 2 weeks
Q: When I be leaving ?  A: April x
Q: Was the stay for business or leisure ? A : Leisure
Q: Who would I be staying with ? A: Family member
Q: What was their name ? A: name given
Q: On what side of family is this relative ( Mothers or Fathers ) ? A: Family side given
Q: Where do they live ? A: Address given
Q: What is your employment ? A: Retired
Q: Before you retired, what was the name of the company you worked for ? A: Company name given.
Q: What line of business was the company in ? A : Company details given.
Q: When you worked for this company, what did you do ? A: Job title given

As I answered all of the questions the Immigration Officer ticked them off on his computer screen. As already mentioned, before you enter the USA you must complete an ESTA form. Only the first three questions described above were asked for. So it is a case of where did they obtain the other information to be able to ask the appropriate questions ?

Future UK Border controls

Article from the Travel pages of the Sunday Times ( dated 17th May 2009 )

Trials of facial-recognition gates at Stansted and Machester airports are to be extended to 10 terminals by August this year, the UK Border Agency has announced. The face scanners are designed to cut queues at arrivals and improve border control. They will eventually replace the current Iris system.The gates can be used by any British or European passenger carrying an e-passport with an electronic chip. The system takes about 5 secods to map passenger's faces and compare them with their digital passport photo.
The UK Border Agency said passengers who have changed their appearance since their passport photo was taken will not pose a problem. Almost 160,000 passengers have used the system at Stansted airport since December.

Money *

Sadly no free samples ! If you are going to take your credit and/or debit cards on holiday to a non-UK destination inform the card Issuer (ie bank, building society etc) before you go. That way the system will be aware and not block your transactions from that country. Conversely, any transactions on your cards within the UK whilst you are away will be challenged by the Issuer as potential fraud.

(20th May 2009, *updated 21st May 2009) 


ENFIELD HATE CRIME FORUM - 3rd JUNE 2009 ( An Invitation )

The following is a copy of an open invitation from the Enfield Community Safety Unit forwarded by Cllr C Bond.

Enfield Hate Crime forum is a multi agency group that brings together various organisations in the borough to effectively tackle various strands of hate crime such as racial harassment, homophobia, disability discrimination, islamaphobia and faith discrimination. It brings together the work of the London Borough of Enfield, Metropolitan Police Service, Enfield Racial Equality Council, Racial Incident Action Group (RIAG), Enfield Lesbian, Gay, Bisexual and Transgender Network, Enfield Faith Forum, Enfield Disability Action, Victim Support Enfield and various voluntary and community organisations to bring good working practices to all agencies.

We would like to invite you to the next Enfield Hate Crime Forum that will take a close look at how far we have come since the McPherson inquiry that was published some ten years ago following the death of Stephen Lawrence. We have invited the Borough Commander from the local Police and the lead member for Community Safety from the Local Authority to update us on the steps that they have taken and explain how they have worked to implement the recommendations of the inquiry. This will be an ideal opportunity for local community members to come and have face-to-face communication with the individuals who shape the way we deal with race related crime in Enfield.

Date :   Wednesday, 3rd of June 2009
Time :   6:15PM
Venue : Room 1, Community House, 311 Fore Street, Edmonton, London N9 0PZ

Refreshments will be provided at the end of the event.

If you would like any further information and / or to book a place please contact Suj Ponnampalam by phone on 020 8379 6137 or e-mail : sujeevan.ponnampalam@enfield.gov.uk

Please book your place by 29th May 2009, thank you.

(19th May 2009)


 

EUROPEAN PARLIAMENTARY ELECTIONS - 4th JUNE 2009

If you are not registered - You have until Tuesday 19th May 2009 to send your form to your local authority.

You may or may not agree with the operation of the European Union and the European Parliament, but if you don't vote your views will go un-noticed ! It's your right....Use it !

Elections take place in Enfield on Thursday 4th June 2009 to elect 8 Members of the European Parliament for the London Region for the next five years.

Get yourself registered to vote [Note 1]: http://www.aboutmyvote.co.uk/

Electoral Commission : http://www.electoralcommission.org.uk/


Addtional Information

The UK Office of the European Parliament : http://www.europarl.org.uk/

European Parliament Election pages : http://www.europarl.europa.eu/elections2009/default.htm?language=en

* European Radio Community (Euronet) [Note 1] : http://www.euranet.eu/eng

UK Political Parties *

* Who is up for election [Note 1] : http://news.bbc.co.uk/1/hi/uk_politics/8039873.stm#london

* Conservative Party [Note 1] : http://www.conservatives.com/

* Labour Party : http://www.labour.org.uk/

* Lib_Dem Euro team website [Note 1] : http://www.libdems4london.org.uk

* Green Party [Note 1] : http://www.london.greenparty.org.uk

* United Kingdom Independent Party website [Note 1] : http://www.ukip.org/london

(28th April 2009, *updated 23rd May 2009)


 IT'S NOT JUST THE VIRUS THAT CAN MAKE YOU SICK !

There is always going to be someone who is going to take advantage of peoples fears and anxieties. The following is an article from the London Metro describing such a case. If you or someone you know is anxious about the current situation get them to read the official websites and the leaflet ( when it is delivered ).

I haven't managed to find any information from the McAfee software people about the problem quoted in Metro, but I have found some information from the Symantec ( Norton security software ). The following is the link to the article [Note 1] :

https://forums2.symantec.com/t5/blogs/blogarticlepage/blog-id/malicious_code/article-id/268

In short the article states that if you have downloaded a pdf ( not the official pdf ) from a unsolicited e-mail your computer is probably infected if it is not protected by up to date anti-virus software.
-----------------------------------------------------------

E-Mail scammers piggyback on bug ( Metro - Wednesday, 29th April 2009 )

Internet scammers are "piggybacking" on the swine flu outbreak, using Hollywood stars to catch attention, experts warn. Con artists trying to sell bogus medicine and infect computers with malware are sending e-mails such as "madonna caught swine flu". Internet security company McAfee said it had "uncovered a spike in spam piggybacking on the swine flu scare". Users were warned by analyst Greg Day to ignore e-mails "Swine flu in Hollywood !". He urged people to delete such e mails and said it was highly unlikely anyone would receive what they ordered.

------------------------------------------------

( 3rd May 2009 )


 

ANOTHER LOT OF SCAM TELEPHONE CALLS !

This bunch of scam calls were report to the local Neighbourhood Watch in Southend on Sea, but you can bet that similar calls have been received in other parts of the country.

---------------------------------------------------------------------

We have been advised of a couple of possible scams from call centres using software that gives the appearance of originating in the United Kingdom when in fact the originator is overseas.

A call was received from teelephone number 021 3537 1xxx by a person with a United States accent enquiring whether the recipient of the call supported the work of the RSPB and the RSPCA. On receiving a reply in the affirmative, the caller invited the recipient to sign up to a standing order for both charities and to provide the relevant bank details ! Please note that the area dial code 021 is unallocated.

A was also received from telephone number 01789 9999 xxxx. In this case a recorded message advised the recipient that they had won a holiday in Florida and invited them to press "1" to record their bank details.

Both the Essex Police and Trading Standards strongly advise people NEVER to divulge bank details to cold callers, cold calling telephone reps or, for that matter, sales people who accost people in the street.

----------------------------------------------------------------------

In fact it is quite easy to obtain telephone numbers in other countries for quite innocent reasons (ie via companies such as "Vonage" ). For example, you may have family members in the USA, so a VOIP company enables you to make telephone calls ( via your computer ) to them and allocates you a US telephone number local to your family members. US family members can do the same and obtain local UK telephone numbers. How they obtain a unallocated code is another thing !

(30th April 2009)


ANOTHER ADVANTAGE FOR BEING OVER 50 ?

This is to let you all know that we have reached a agreement with Cineworld to restart Silverscreen over 50's film club for a trial period. The dates and movies are :

Monday 18th May         Valkyrie
Monday 1st June         Defiance
Monday 15th June        The Reader
Monday 29th June        7 Pounds

Films will start at 12:00 and will cost £2.50

If the trial period is successful then it is possible that Silverscreen will be back permanently.

So please do all you can to support this trial.  Encourage your friends and relations who are over 50 to come along.

(23rd April 2009)


 

 

SOMETHING FOR THE LADIES !

1 in 4 women a bag theft victim ( Article Metro - 16th April 2009 )

More than one in four women in London has had a handbag stolen, new figures reveal today. The average cost of replacing contents is £109. The poll by insurance firm Direct Line showed 14% of thefts are in pubs and bars, 13% at work, in shops or clubs and 8% from a car.

END 
___________________________________________________________

An example of the "extremes" that criminals will go to steal peoples property is told below. The incident is described by a North Kent Police Officer. The Editor has checked the details of the story with the Officer concerned.

"I have been passed this story today. A woman visited the toilet in a department store in Bluewater and hung her handbag on the back of the toilet door. As she carried on about her business, a hand suddenly appeared over the top of the stall and grabbed her bag clean off the hook!!!

She immediately reported the incident to the head of security, who in turn informed the manager of the store. A couple of days later she had a call to say her bag had been found, without her purse. She arranged a time to go and meet the manager to collect her things.

On arriving at the John Lewis store at the agreed time, the manager was not expecting her - neither was the head of security - nothing had been found, no one had called.

When the lady got home, her house had been burgled, with no sign of forced entry, the Police believe they had used her Driving License for the address and her keys to let themselves in".


(22nd April 2009)



STROKE AND MAJOR INJURY SERVICES - CONSULTATION

The following information is based on an advertisement that appeared in the Metro on the 16th April 2009 and the following website [Note 1] : www.healthcareforlondon.nhs.uk/

 

This online consultation closes on the 8th May 2009. This is the link to the questionnaire page :
Survey now closed

FACT : Every year in London, thousands of people die or are disabled through stroke or major injury. Evidence show that survival rates can ben increased by 25% if these patients are treated in specialist centres.

FACT : NHS London say that 500 lives can be saved and thousands of permanent disabilities prevented.

________________________________________________

Associated Information

FAST requires an assessment of three specific symptoms of stroke  :

Facial weakness - can the person smile? Has their mouth or eye drooped?
Arm weakness - can the person raise both arms?
Speech problems - can the person speak clearly and understand what you say?
Time to call 999.

If the person has failed any one of these tests, you must call 999. Stroke is a medical emergency and by calling 999 you can help someone reach hospital quickly and receive the early treatment they need. 

To find out more about this observation method that is recommended by the Stoke Assocation check out this link [Note 1]

http://www.stroke.org.uk/about/recognise-symptoms

(22nd April 2009)


NOW WE HAVE BOGUS TAX MEN AFTER OUR MONEY

Before this article goes any further please make a mental note of the following :

Note 1: This is the website for HM Revenue and Customs (HMRC) [Note 1] http://www.hmrc.gov.uk/index.htm

Note 2: If you need to discuss your personal taxation details with a HM Revenue Adviser refer to your most recent Income Tax code form for the telephone number of your taxation office.

It is extremely unlikely that anybody from HMRC will telephone or e-mail you directly. So do not divulge any personal information to any unsolicited telephone caller or any unsolicited e-mail.

Remember - your exclusive personal reference number with the Tax Office is your National Insurance (NI) number. Anybody providing your name, knowing your address and NI Number can steal your identity. For example, you need an NI number to set up an ISA savings account.

I have just been passed some information from one of my local Councillors about bogus / scamming e-mails that have been sent to a large number of Enfield Council employees and Councillors. THIS DOESN'T MEAN THAT NO ONE ELSE HAS BEEN OR IN THE FUTURE WILL BE AFFECTED BY THIS TYPE OF SCAM.

The bogus e-mails were supposedly from HM Revenues and Customs using the following e-mail addresses. As you can see they are very similar to the genuine HMRC website quoted above (ie. the bit after the "@" symbol).

customer.office@hmrc.customsoffice.gov.uk

tax-service@hmrc.customs.gov.uk

notify2@hrms.co.uk

refundtax@hmrc.gov.co.uk

TaxRefund@hmrc.gov.uk

service@hmrc.gsi.gov.uk

claims@hmrc.direct.gov.uk

notice@hmrc.gov.uk

hmrc@hmrc.gov.uk

admin@hmrc.gsi.gov.uk

info@hmrc.gsi.gov.uk

no-reply@hmrc.gsi.gov.uk

refund@hmrc.gov.uk

Refound@hmrc.gov.uk

IRS@hmrc.gov.uk

These bogus websites are very easy to set up and in some countries there is no cost involved in that set up. So once a site is "found out" the perpitrator just sets up another website. This seems the case for this scam.

The scamming e-mails look similar to the example below.

-----------------------------------------------------------------------------

Tax Refund" : services@hmrc.gov.uk

Please respond to : services@hmrc.gov.uk


After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a tax refund of 209.40 GBP. Please submit the tax refund request and allow us 6-9 days in order to process it.

A refund can be delayed for a variety of reasons. For example submitting invalid records or applying after the deadline. To access the form for your tax refund, please click here ( Link to bogus website removed )

Regards

HM Revenue and Customs

-----------------------------------------------------------------------------

A probable easy give-away to this scam....since when have UK Tax Offices referred to £'s as GBP ?

Probably once you have provided the scammers / phishers (pronounced crooks) these basic details they would then come back to you asking for you banking details ( clearing code and account ). This would then allow them to "pay you a refund" (read as : steal your identity / empty your bank account )!

As with all scams of this nature, it is reliant on you willingly giving up personal information. AND If it is too good to be true ( a tax refund !!!! ), it probably isn't.

(21st April 2009)


 

FRIENDS OF BUSH HILL PARK

Thats the green space with trees, not the station.

The Southbury Ward is blessed with two area's of green space; "Bush Hill Park" ( bordered by Linclon and Southbury Roads ) and the King George Recreation Ground ( bordered by Sketty, Ladysmith and the Cambridge Roads). The London Borough of Enfield a while back came up with the idea of allowing local residents and interested parties to form groups of "Park friends" with whom they could liase for the benefit of the community.

 Over the last couple of months a group of volunteers have set up the "Friends of Bush Hill Park" and are working with local bodies such as the LBE and the Metropolitan Police Parks team to make the park a better place for all of us.

Friends Of Bush Hill Park is gathering momentum and you are welcome to join them at their next meeting on Tuesday 21st April at 7pm in the Fellowship Hut which is next to the playground within the park.

We all can do our bit for all OUR parks in Enfield with hardly any effort. Place rubbish in the bins provided or take it home. A park makes a great place to exercise our dogs, but do clean up the mess and place it in the bins provided. That way even the footballers won't have two reasons to shout foul !

KEEP IT GREEN AND CLEAN !

Bush Hill Park Friends website [Note 1] : http://fobhp.wordpress.com/

LBof E Friends of Parks [Note 1]: http://www.enfield.gov.uk/info/100003/environment_waste_and_transport/982/friends_of_parks_groups

(20th April 2009)



A SPOT OF BOTHER AT THE AIRFIELD

Your roving reporter has another story from around the world. Yes, I have been on holiday again ! This short story is about the frustrations of waiting for a delayed plane in the USA and how not to react.

But first an overview. The story takes place at an airfield in a small town in California. The airfield has a small terminal building, about 80 feet by 50 feet. The "main concourse" has 3 check in desks for the single airline serving the airfield and a Hertz car rental desk. The departure lounge / gate is 12 feet by 12 feet. They also have an x ray machine for checking hand luggage and a metal detecting arch. Every piece of luggage to go in the hold of the plane is openned and visually examined.

As for the staffing. The airline at any time has 4 staff on duty and they do everything from check-in to loading the luggage into the planes hold and also directing the plane to a stop ! Then there is the air side security staff  (TSA - Transportation Security Administration ), there are 4 of them on duty at anytime.

The airfield recieves three scheduled flights per day and the planes are 30 seater turbo-props (Embraer 120 for those technically minded ). The plane is extremely noisy.

Anyway, back to the story. In accordance with instructions I called the flight line to check to see if the flight was on time ( 6.30pm )and the recorded announcement said it was so we left for the airfield. On arrival the story was different. The airline check-in man (Vince) gave me a full laconic description that the plane was going to be delayed, that it was "not the airlines fault as the problem was caused by ATC". He then went on to explain what the abbreviation ATC stood for and as it was them who was causing the problem the airline was "under no obligation to get me to my destination on time" ! He could not tell me when the plane may arrive to pick up passengers as the check-in computer terminal did not have that facility. My description of this conversation is quite short, but it lasted a full 15 minutes.

The plane was to have only 11 passengers. We all had different reasons to travel. I was coming home,some Grandmothers were travelling to see their families, there were a couple of business men, a Father was travelling to his estranged Daughters wedding with his girlfriend and couple of students were going home for the Easter break. We all had arrived around 5.30pm for our flight.

At 6pm our Check-in man (Vince) came over to our group of fellow passenger and explained that he had check the ATC system and it had indicated that the plane would not be arrivng on time and that the latest estimate for arrival was 7.45pm. He went on to say that we could leave the terminal for refreshments, but that we should be back at 7.30pm.

My party decided to go for a meal ( nearest restaurant 5 miles away ). The Father of the Bride managed to persuade another 5 passengers to go with him to a local bar.

When we arrived back at the airport terminal Vince announced to the group that the plane had been delayed further and that it would not be taking off from San Francisco until 8pm. At this point some of the passengers showed some concern as they were getting near to the boarding time of their forwarding flight. Vince at this point made some enquiries in respect to departure gates and reassured these passengers.

Then Vince was given some more information from the ATC that the flight was going to be delayed further. At this point one of the business men walked over to vince and started to question him in a very brusk manner. Vince started to explain that all he could do was keep the passengers up to date with what was going on and that the airline was not the cause of the problem. The business man became even more irrate and Vince just repeated his company line. The passenger didn't use any bad language at this stage, but started to personally insult Vince by commenting on his laconic speech. After about 10 minutes of this the business man resorted to two common hand gestures ! Vince then gave him a "Yellow Card" by saying "it is not neccessary to do that, if you continue I will cancel your ticket". The business man continued, so Vince removed his right to travel. The business man then resorted to some colorful language ( by the way, colorful is correctly spelt as we were in the USA !). Vince then asked to man to leave the terminal, but he refused. So Vince threatened to call the Police; and still he did not leave. So the Police were called and the man decided to make his exit.

Five minutes after the business man had left 4 Police cars arrived along with 8 Police Officers. Two were toting pump action shotguns as they entered the terminal building. Obviously not much happens in this California town ! Our man Vince then handed the Police Officers the details of the business man ( probably name and address ) and then they drove off. I still wonder how that business man would explain himself.

Our plane finally arrived 3 hours late and all the passengers managed to get their forwarding flights in San Francisco.

So during my stay I saw the small gambling city of Reno, the historic goldmining town of Virginia City and snow on the Sierra Nevada mountains. Then it was all capped off by observing a Police raid. Just like TV !!!

(15th April 2009)



LETS GET TOGETHER

Regardless of race, creed, colour or religion we are in this together as a community. Break down barriers and help reduce extremism and the harm it can potentially do.

The following is a direct extract from the Home Office website (now in archive ) [Note 1] : 

Link : http://www.homeoffice.gov.uk/about-us/news/taking-new-approach-ct



TAKING A NEW APPROACH TO COUNTER-TERRORISM (24th March 2009 )

The revised strategy builds on the successes and lessons of the last few years, and uses that experience to bring a new approach to dealing with terrorism.

For the first time, the government sets out as full and open an account of its counter-terrorism policies as it's safe to reveal.

The strategy - known as CONTEST - provides a detailed account of the history of the terrorist threat to the UK, and explains what led to the emergence of the threat we face today. It also theorises as to how the situation may evolve in the coming years.

The strategy sets out the principles that form the basis of the government's response to terrorism. These include keeping human rights at the heart of all the counter-terrorism work in this country and overseas. It also emphasises the need to address the longer term roots of terrorism, as well as its actions.

To read the strategy and get further information go to (now in archive ) [Note 1] :

http://www.homeoffice.gov.uk/about-us/news/taking-new-approach-ct

The FOUR Ps

The new strategy retains the framework of the old strategy - four main areas of work known as 'the Four Ps' - Pursue, Prevent, Protect and Prepare. Each of these areas has been updated, and the document provides much more detail about specific objectives and programmes. 

These programmes include:

a PURSUE strategy which uses new resources to investigate and disrupt terrorist networks here and overseas and to prosecute those responsible.
 
a PREVENT strategy rolled out since last year that reaches more people - nationally, internationally and locally - than ever before, and which reflects our better understanding of the causes of radicalisation.
 
a PROTECT strategy which will further strengthen our borders, consolidate work on our critical national infrastructure (new window) and improve the protection of the crowded places where we work, live and play.
 
a PREPARE strategy that will enable us to respond effectively to new threats, and to recover from any terrorist attack faster than ever before.

Some counter-terrorism work spans all four areas of work. This includes work to deal with the threat of terrorist attack using chemical, biological, radiological, nuclear and explosive devices.

A NEW APPROACH TO FIGHTING TERRORISM

The strategy describes in some detail how CONTEST works, taking into account the greater resources and the wider range of people now working in counter-terrorism.

It sets out the roles for the many government departments involved in counter-terrorism, as well as the role local and regional government can play. It identifies scientific and technical goals, and calls for closer work with the private sector.

It explains the cross-cutting roles of the police and armed forces.

The document outlines an international response to the threat, describing in each area the international work the government will be undertaking to support domestic programmes.  

Home Secretary Jacqui Smith said the document will help the government keep people safe, 'Protecting the public is my key objective, and the aim of the government's new counter-terrorism strategy is to reduce the risk of terrorism to allow people to go about their lives freely and with confidence,' she said.

'The UK has one of the most comprehensive and wide-ranging approaches to tackling terrorism in the world, and we have updated our CONTEST strategy to take account of the evolving threat, the lessons we have learned and the new challenges we face.


 

INFORMATION FILM

Link to the Central Office of Information (COI) website page that allows access to the Home Office "Contest" film :

film no longer available

Link to the YouTube website page that shows the same Home Office film :

YouTube film no longer available


WHAT DO THOSE TERROR THREAT LEVELS MEAN ?

Low - an attack is unlikely
Moderate - an attack is possible but not likely
Substantial - strong possibility of an attack
Severe - an attack is highly likely
Critical - an attack is expected imminently

IF YOU HAVE SUSPICIONS YOU CAN CONTACT

- In an emergency call 999

- Call the police counter-terrorism hotline on 0800 789 321

OTHER INFORMATION

http://www.direct.gov.uk/en/homeandcommunity/inyourhome/dealingwithemergencies/preparingforemergencies/index.htm

(24th March 2009)



MOBILE PHONE INSURANCE SCAM

A week or so ago the BBC ran a report on a mobile telephone insurance scam. It appears that the scam only affected some phones and some suppliers. The phones were mainly of the "designer" variety (ie Iphones, etc ). Due to the cost of these phones their purchaser would normally take out an insurance policy with their supplier. Typically, within days these new phone owners would receive a call on their new phone from someone who "implied" that they were either from phone supplier or directly associated with them. They even knew what phone had been purchased.

These callers were offering a phone insurance that cost much less than the phone owner had original signed up for from their supplier. The only catch was that the insurance premium had to be paid for the whole year instead of the installment method originally signed for. So phone owners who were looking for a good deal signed-up by giving the unsolicited caller their debit or credit card details !!!!!

So what happened ? Well the unsolicited callers do work for insurance or brokerage companies, but were not associated with any mobile company or supplier. These "rogue" insurers discovered that mobile phone companies and suppliers were themselves purchasing "designer" phones in large batches with consecutive numbering ranges. So all the "rogue" needed to do was purchase one of the "designer" phones and start calling the numbers numbers around their own numbering range to find others with the same make and model phone (ie Rogue number is 07xxx 123456, all they need to is dial 07xxx 123 then from 400 to 499 and they would find 100 matching phone users [ they may even be in batches in excess of 1000]).

Trading Standards says there has been a problem for the past 18 months, and that many of the companies are based in Swansea. Swansea trading standards even had a warning about this problem on their website as early as April 2008 (see below), but nothing much seems to have been done and it looks like the problem has expanded nationwide.

 
COLD CALLER WARNING

Dated : April 2008 ( from http://www.swansea.gov.uk/index.cfm?articleid=22665) [Note 1]

SWANSEA residents are being urged to beware of mobile phone insurance cold-callers. Swansea Council's Trading Standards team confirmed it has been investigating a number of telesales companies operating in this area who sell mobile phone insurance by unsolicited telesales.

Unauthorised outfits are being referred to the FSA. What appears to be happening is that customers who have bought their phone recently are promptly cold called urging them to buy insurance but not necessarily from their own service provider.

It is believed that the companies simply dial numbers in sequence to find you the mobile phone user. Customers who accept may never receive any paperwork or be able to track down the company.

Today Trading Standards Officer David Picken urged customers who receive cold calls to alert their service provider. He said: "There are a number of companies operating in this area who sell mobile phone insurance by unsolicited telesales. "Where complaints suggest that the seller is not appropriately authorised by the Financial Services Authority

(FSA), the regulatory body for financial services (including insurance) in the UK, the company details have been reported to the FSA. "If there are allegations of misleading statements being made by the company during the telesales call, this falls within the remit of Trading Standards and will be investigated accordingly." End

WHAT TO DO

Anyone whose been a victim of these companies should report their complaint to the Financial Services Authority (www.fsa.gov.uk) and their local trading standards service. These companies are not usually authorised to sell insurance and try to get round the law by calling the policy "warranties". The FSA can hopefully investigate if they receive complaints. Contact your local trading standards as well via the Consumer Direct helpline service on 08454 04 05 06.

Trading standards have got powers to take action where companies make misleading statements such as claiming to be from the shop where the phone was bought, or from your existing insurer.

LASTLY, AS ALWAYS, DO NOT GIVE YOUR DEBIT OR CREDIT DETAILS TO UNSOLICITED CALLERS.

(23rd March 2009)



HEAR YE, HEAR YE

I have just been looking through some related websites and have discovered a great innovation from Southend, Essex. A student at one of their colleges has come up with the idea of setting up and recording 60 second theatrical scenario's for crime prevention. These audio recordings can then be downloaded to IPods or listened to on computers and laptops. The current offerings cover Bogus callers, Knife Crime and Staying Safe ( more Southend related ).

Perhaps Enfield could come up with something similar ? Perhaps the Borough or the Met police could commission a local college to come up with something as a project ! And then use it !

Have a listen, the website is [Note 1] : http://www.southendcdrp.co.uk/podcasts.php

(19th March 2009)


TAKING THE PLEDGE !

Over the last couple of weeks some London radio stations have been advertising details about the Metopolitan Police Pledge. In fact the "pledge" is not exclusive just to London, it is a kind of contract that all UK Police Services have to adhere to.

The core pledge document can be found on the direct.gov website : http://campaigns.direct.gov.uk/policingpledge/

The Metropolitan Polices document can be found at : http://www.met.police.uk/contacts/policing_pledge.htm

The Pledge is also available as a tri-fold leaflet ( the wording varies slightly from the website version ). The contents of the leaflet is shown below.

--------------------------------------------------------------------------------------------

POLICING PLEDGE - OUR PROMISE TO THE PUBLIC

The Metropolitan Police Service takes pride in providing the best possible service to people in London and our Policing Pledge sets out the standards of service you can expect from us.

If you require this information in an alternative format please call us on 020 7230 4737.


THESE ARE SOME OF OUR MAIN PLEDGE COMMITMENTS

  • We will always treat you fairly with dignity and respect ensuring that everyone has access to our service at a time that is reasonable and suitable.
  • We will work to keep you and your neighbourhood safe from harm. Each ward has a dedicated Safer Neighbourhoods team that will provide a visible police presence and will only be used elsewhere if there are special reasons for doing so. They will spend at least 80% of their time visibly working in your neighbourhood, tackling your local policing priorities.
  • We will publicise the details of your Safer Neighbourhoods team so that you know who your dedicated team is and how to contact them.
  • We will respond to every message directed to your Safer Neighbourhood team within 24 hours.
  • We aim to answer 999 calls within 10 seconds and non-emergency calls within 30 seconds. We will always tell callers what will happen next and give an estimated time of arrival if appropriate.
  • We will respond immediately to emergencies so that we get to incidents as quickly and safely as possible - aiming to attend within 12 minutes and sooner if possible.
  • When responding to non-emergency cases involving vulnerable victims and witnesses or agreed neighbourhood priorities we aim to get to you within 60 minutes. (We use the word 'vulnerable' to describe someone who may be at risk because of their age, disability or their personal circumstances).
  • Alternatively, if appropriate, we will make an appointment to see you at a time that is convenient to you within 48 hours.
  • We will attend regular public meetings, at least once a month, to agree local crime and policing priorities and give you updates about crime and policing issues in your area.
  • We will keep victims of crime informed about the progress of cases at least once a month.
  • We will contact people who have been involved in a road traffic collision within 10 working days.

MEETING OUR PLEDGE

We are committed to working with you for a safer London. If we fail to meet our Pledge we will explain why it has not been possible on a particular occasion to deliver the high standards to which we aspire and you deserve.

If you feel we have not met our Pledge we would like to hear from you. You can leave a comment on "Your Voice Counts" on our website or phone us on 020 7230 4737.

We will acknowledge your comment within 24 hours of reporting it to us. We will also offer to speak to you in

person about your comment and tell you how we will deal with it. Our servce is overseen by the Metropolitan Police Authority and you can also send comments to them at :

enquiries@mpa.gov.uk

HOW CAN YOU HELP US

There are a few steps you can take to help us give you the best service we can:

  • Always phone 999 in an emergency for example when a crime is happening, you know that someone suspected of a crime is nearby, or someone is injured, being threatened or in danger.
  • You can report non-emergency crime online at www.met.police.uk or by phoning us on 0300 123 1212.Also call this number to give us any information that may help use prevent or detect crime. Alternatively you can provide information about any crime anonymously by calling Crimestoppers on 0800 555 111. Crimestoppers is an independent charity.
  • If you are deaf or have hearing difficulties you can use a textphone to call us. Dial 18000 in an emergency, or 18001 0300 123 1212 if your call is not an emergency.
  • You can get involved by joining your local Neighbourhood Watch, taking part in Safer Neighbourhood meetings or by becoming a special constable or Met volunteer. Contact your Safer Neighbourhood Team for information about local meetings, their details can be found at www.met.police.uk/saferneighbourhoods or to find out more about volunteering visit www.met.police.uk/recruitment
  • If you see something suspicious or you are not sure about somebody's actions or behaviour, however insignificant , call the confidential anti-terrorist hotline on 0800 789 321.

                                                               END

(13th March 2009)


Act FAST

If you suspect that someone is having a stroke act FAST

With over 150,000 people in the UK having a stroke every year, it is imperative that people can recognise a stroke when it's happening and take prompt action.

What is a Stroke ?

A stroke is a brain attack. It happens when the blood supply to the brain is disrupted. Most strokes occur when a blood clot blocks the flow of blood to the brain. Some strokes are caused by bleeding in or around the brain from a burst blood vessel.

What are the symptoms of stroke?

To help people recognise the symptoms of stroke quickly, The Stroke Association has funded research into FAST - the Face Arm Speech Test - which is used by paramedics to diagnose stroke prior to a person being admitted to hospital. By diagnosing the possibility of stroke before reaching hospital, it is possible for appropriate referral to a stroke unit to be made as quickly as possible.

What is FAST?

FAST requires an assessment of three specific symptoms of stroke  :

Facial weakness - can the person smile? Has their mouth or eye drooped?
Arm weakness - can the person raise both arms?
Speech problems - can the person speak clearly and understand what you say?
Time to call 999.

If the person has failed any one of these tests, you must call 999. Stroke is a medical emergency and by calling 999 you can help someone reach hospital quickly and receive the early treatment they need. 

To find out more about this observation method that is recommended by the Stoke Assocation check out this link [Note 1] :

http://www.stroke.org.uk/about/recognise-symptoms

The Stroke Association website homepage is [Note 1] : http://www.stroke.org.uk
(28th February 2009)


 

 

SELLING YOUR HOME

From 6th April 2009 your Home Information pack (HIP) must be available as soon as your home is put on the market. A new Property Information Questionnaire (PIQ) is also being added to the HIP. This will join existing documents like the Energy Performance Certificate but will contain important additonal information about gas and electrical safety, flood risks and parking.

Find out more about the changes at : http://direct.gov.uk/homeselling

It takes quite a bit of "drilling down" through the direct gov website to find an example of the PIQ, but an exmple of the documents can be found at the following address :

HIP and website suspended

There are 2 document types, one for existing stock houses and the other for new builds. The "existing house" document ( ISBN 9781 4098 0932 6 ) consists of 8 pages and 27 main questions. The following is the list of topics :

- Post code
- Name of Seller
- When was the property purchased by current owner.
- Is the building listed
- Council tax band
- Parking arrangements ( garage, parked on road etc )
- Has the property had storm damage or fire etc
- Has there been any flooding at the property.
- Have checks been made with the Environment Agency in respect to floods.
- Has there been any wood rot treatments been carried out under your ownership.
- Is central heating installed
- When was the central heating last serviced
- When was the electrical wiring of the house last checked
- What services are connected to the property
- Have structural changes been maded to the property
- Have the windows been replaced
- Do you have right of access through any neighbouring homes
- Does any other person have right of access through your property
- Is the property leasehold
- Leasehold questions : ground rent, lease duration, service charges, sub-letting, parking spaces, communal gardens, pet keeping, excluded activities

Parts of the HIP and QIP are meant to help purchasers make an informed decision about the environmental impact of your property. As home owner or renter you may have completed the British Gas or Energy Trusts surveys on how to improve the enery efficiency of home. I have completed both of these. I live in a Victorian terraced house with double glazing and 300mm of loft insulation. I use low energy electric light bulbs and I turn off all electrical appliances when they are not being used. So what was the advice provided.

British Gas : use low power electric bulbs ? Energy rating for my home C, average energy rating for other homes in same road D.

Energy Trust : Victorian homes have solid walls, so install interior wall installation, this will save £110 per year.

The HIP and QIP details are provided for information only. Ensure that you obtain professional advice from a qualified person before selling or buying your home. The Direct.gov.uk website provides guidance on this matter.

(28th February 2009)


 

BUS SERVICE REVIEW

Further to the previous advertisement / article that was published on the 20th February 2009, I have just picked up the following e-mail from Joanne McCartney dated 24th February 2009. The delay in it's appearance is down to me ( I have been away ).

----------------------------------------------------------------------------------------------

Dear Neighbour,

Transport for London are beginning their 2010/11 bus service review programme, and I want to alert your readers to this important opportunity to tell Boris Johnson, what we want to get out of our bus services and about where we think the service is not up to scratch.

This consultation centres primarily on those bus routes, which are due to have their operator's contract renewed over the next year or so.  Bus companies will be able to bid for these contracts as they come up for renewal so this is an ideal time to suggest any changes or improvements which you think could improve services. 

In Enfield Borough, routes 692, 699, N29, 141 & 329 are up for renewal.

In Haringey Borough, routes 210, 271, N271, 29, N29, 141, 329, 41, N41, 121, 153, 299, W4 & W5 are up for renewal.

If you think there aren't enough buses, or find the existing buses unreliable, on any of these routes, find any unreliable or have suggestions for how they could be extended or altered to provide better transport links for your local community - for example to shops, leisure centres, or transport interchanges, now is your chance to let the Mayor know!

If you have any comments to make, please let me know by 27 March and I will include them in my representations to TfL. You can write to me at City Hall, Queen's Walk. London, SE1 2AA or email joanne.mccartney@london.gov.uk

Yours sincerely

Joanne McCartney

Assembly Member for Enfield and Haringey
Greater London Authority
City Hall
The Queen's Walk
London SE1 2AA

Email : joanne.mccartney@london.gov.uk
 Web: www.london.gov.uk

( 26th February 2009 )


Dial-a-Ride survey - they want your views!

Dial-a-Ride is a free service open to all disabled people who find it hard to use buses, trains or the tube. It can be used for all kinds of journeys such as attending doctors/hospital appointments, visiting friends and going shopping.

As a member of the Transport Committee, Joanne McCartney, London Assembly member for Enfield & Haringey, is taking part in a hearing on the performance of the Dial-a-Ride service. To this end she feels that there is no better way to review this than to ask you, the users of Dial-a-Ride, about your experiences of the service. This can be done by completing an online survey on : Survey ended

The Transport Committee hearing will take place on the 10th of March at City Hall and is open for the public to view; it would be very much appreciated if you could get your views in before then.

Joanne McCartney, London Assembly Member for Enfield and Haringey , added, "I hope people will take the time … to complete the survey so I can gain a proper insight of the performance of Dial-a-Ride. I will be able to represent your views so we can make improvements and changes to the service as appropriate.

Joanne McCartney ( Labour ) is the London Assembly member for Enfield and Haringey.

The hearing is on the 10th of March in City Hall and is open to the public.

To receive a large print version of the survey, please contact Richard Berry on richard.berry@london.gov.uk or 020 7983 4199.

Details originally released on 13th February 2009

This article / advertisement was supplied by Cllr Bond of the Southbury ward.

(20th February 2009 )
 


WHAT THE PAPERS SAY

I thought I would take a rest today in thinking what to write next , so I sifted through a couple of magazine and newspaper press cuttings that I have gathered and here they are :

MYSPACE USER LOSES £130,000 IN SICK CON ( Metro - 15th January 2009 - by Jo Steele )

A caring postal worker lost £130,000 after being duped in an internet scam. Shane Symington began sending the money after being contacted on MySpace by a Nigerian woman who said she needed help to fund treament for her mother.
The 32 year old handed over cash from an inheritance he had been left by a relative who had recently died. He sent more when the woman said her mother had died and she needed help with paying for the funeral. Mr Symington then received an email purporting to be from FBI agents who were investigating the scam. He gave them money when they asked him to fund a trip - plus expenses - to Nigeria.

My Symington, of Southsea Hampshire took out loans to rasie the cash but soon realised he had been tricked again.

Now British Police have told him he will not be able to get his money back because officers in Nigeria are not willing to cooperated. "This is a very sad situation" said a Police Spokesman. "This man has parted with huge sums of money through his good nature - by trying to help others, and then by trying to recover some of what he had lost." "We don't want anyone else to fall foul of this shocking activity". He advised web users to refuse to lend money to anyone they don't know.

END

Morale of the tale

If you want to help people or groups of people either at home or abroad use a registered charity.
If you receive a begging e-mail no matter how desperate like this poor chap, just delete it.

3 MILLION LONDONERS ARE CREDIT CARD FRAUD VICTIMS
( LONDON LITE - 28th January 2009 - by Danny Brierley )

London has been named thr credit card fraud capital of Britain for the second year running after new figures revealed that more than one in three people have been affected. Thirty-eight per cent of people were victims of card fraud in London last year, accrding to insurance company CPP. In the past 12 months almost three million people were affectd in London - a 10% jump.

The average amount stolen was £650 but 6% incurred losses of more than £2,000. CPP said 42% only discovered their details had been stolen after being contacted by a bank. Will campbell, a 25 year old PR worker from Clapham, became a victim when someone stole his credit card in a pub. He said "I only discovered it was gone a couple of hours later. In that time the thief spent £278 on food and on a website selling children's clothes".

How to help avoid card fraud

- Use Mastercard SecureCode password and identity check systems designed to make online spending more secure.
- Don't let shop staff take your card out of sight even for a second.
- Check all receipts against your statements.
- Don't let someone else take money out on your behalf.
- Don't carry multiple cards.
- Don't carry cards loose in bags or pockets.

END

KNIFE OFFENCES DOWN 12% BUT RAPE IS UP 16%
( LONDON LITE - 22nd January 2009 - by Martin Bentham )

Knife crime in London has fallen by 12% but sex crimes are up 16% - as overall offendering dropped to its lowest level for 10 years. The Met statistics show that the total number of crimes in the capital declined by 3% last year - equivalent to 25,939 offences.

The biggest falls included gun crime, done 26% compared with 2007 total, and robbery, which was 17.6% lower. Burglary dropped by 1% and serious violent crimes resulting in an injury to the victim were down by more than 3%. Knife crimes, which was only recorded as a seperate category from April, declined 12% over that period.

The decrease was attributed to the use of stop and search powers, campaigns about the dangers of blades, and deployment of metal scanners. The positive picture was marred however, by the rise in the number of rapes - which equated to an extra 306 crimes - and a 6% increase in domestic violence cases. The Met said the rises were partly the result of encouraging more women to report offences. But the size of the increases will prompt concern that attacks in London are increasing.

The decline in overall crime in the Capital, the sixth consecutive annual fall, was welcomed by Mayor Boris Johnson, who said : " We are making substantial progress".

TOTAL NUMBER AND TYPE OF OFFENCES

Number of sanction detections *

Total Notifiable Offences 2008 : 849,326 ( drop of 3% )
Total Notifiable Offences 2007 : 875,265

Most serious violence and assault with injury 2007 : 71,406 ( drop of 3.2% )
Most serious violence and assault with injury 2008 : 73,804

Serious acquisitive crime 2008 : 204,329 ( drop of 7.2% )
Serious acquisitive crime 2007 : 220,195

Residential burglary 2008 : 58,771 ( drop of 1.1% )
Residential burglary 2007 : 59,445

Robbery 2008 : 32,654 ( drop of 17.6% )
Robbery 2007 : 39,606

Business Crime 2008 : 115,513 ( Increase of 5.4% )
BusinesS Crime 2007 : 109,578

Motor Vehicle Crime 2008 : 112,904 ( drop of 6.8% )
Motor Vehicle Crime 2007 : 121,144

Gun Crime 2008 : 2,216 ( drop of 26% )
Gun Crime 2007 : 2,994

Trident Gun Crime 2008 : 237 ( drop of 27.5% )
Trident Gun Crime 2007 : 327

Homicide 2008 : 156 ( drop of 1.9% )
Homicide 2007 : 159

Rape 2008 : 2,203 ( Increase of 16.1% )
Rape 2007 : 1,897

Road fatalities 2008 : 204 ( drop of 7.3% )
Road fatalities 2007 : 220

Domestic Violence 2008 : 54,131 ( Increase of 6.1% )
Domestic Violence 2007 : 51,039

Racist crime 2008 : 8,847 ( drop of 0.3% )
Racist crime 2007 : 8,875

Homophobic crime 2008 : 1,048 (  drop of 1.3% )
Homophobic crime 2007 : 1,062

* Percentage of cases where offenders are caught and charged, cautioned, summonsed or given a penalty notice.

END

LONDON CRIME MAPS CAUSE POLICE STORM
( Webuser, Issue 205 - 15th January 2009 - by : Author not quoted )

An organisation representing Police Officers in England and Wales has criticised the launch of online crime maps for much of the country. People in England and Wales are now able to access internet maps that plot recorded crimes in their area, following the government's pledge that crime maps would be made available on all 43 Police Force websites by the end of 2008. Vice Chairman of the Police Federation of England and Wales, Simon Reed, said " Whilst not wishing to restrict what the public can and cannot know, our concern is that statistics released on a monthly basis may feed local criminal intelligence."
According to Reed, the maps could "further exacerbate the public's fear of crime".
However, Home Office Minister Vernon Coaker argued that the maps give "comprehensive knowledge about crime patterns and hotspots to communties". "By empowering people with this information they are able to engage more with their neighbourhood policing teams. I am sure this will lead to an even more responsive and effective Police, thoroughly in tune with people's needs", Croaker said.

http://homeoffice.gov.uk [Note 1]

END

To save you from trying to work out the website addresses for the main newspapers I have included them below. They will also be placed on the LINKS page of this website for future reference.
[Note 1] applies to all of these links :

Daily Mail : http://www.dailymail.co.uk/home/index.html

Daily Express : http://www.dailyexpress.co.uk/home

Enfield Independent : http://www.enfieldindependent.co.uk/news/

Evening Standard : http://www.thisislondon.co.uk

Financial Times : http://www.ft.com/home/uk

Guardian : http://www.guardian.co.uk/

Independent : http://www.independent.co.uk/

London Lite : http://www.thisislondon.co.uk/Lite

Metro : http://www.metro.co.uk/

The Observer : http://observer.guardian.co.uk/

The Times : http://www.timesonline.co.uk/tol/news/

Webuser : http://webuser.co.uk

(5th February 2009)


FACE THE PUBLIC

The Safer and Stronger Communities Board (SSCB) are asking for your views.

Representatives from the Police , Council, Fire Service and other key partners will be available to answer your questions and want to hear your opinions to help influence their priorities for the coming year.

The 3rd and final meeting this year will be held :

Date: Monday 16th February 2009, from 7 - 9pm
Venue : Gladys Aylward School

Please come along and let us know how we can work together to make Enfield a safer Borough.

To register and for more information, please contact Michael Taylor on 020 8379 4310

(5th February 2009) 


THE WONDERS OF TECHNOLOGY

My thanks to Cllr Bond for forwarding these two warning tales. Whether they are true or not is another thing, but they provide scenarios that could happen to anyone of us.

THE GPS TALE

A couple of weeks ago a friend told me that someone she knew had their car broken into while they were at a football game. Their car was parked on the green which was adjacent to the football stadium and especially allotted to football fans. Items stolen from the car included a garage door remote control, some money and a GPS which had been prominently mounted on the dashboard.

When the victims got home, they found that their house had been ransacked and just about everything worth anything had been stolen.

The thieves had used the GPS to guide them to the house. They then used the garage remote control to open the garage door and gain entry to the house. The thieves knew the owners were at the football game, they knew what time the game was scheduled to finish and so they knew how much time they had to clean up the house. It would appear that they had brought a truck to empty the house of its contents.

Advice #

- Remove GPS and suction mounts from windscreen and lock them away ( the boot ) before 
  leaving the parked vehicle. Some Police area's advise drivers to polish over the screen to
  remove suction cup markings ( the tell tale signs of GPS ownership ).
- Stow all valuables out of sight within the vehicle.
- What about a portable safe ? Product examples * :

http://www.maplin.co.uk/Module.aspx?ModuleNo=220710   [Note 1]

http://www.performance-pacsafe.co.uk/pacsafe-travelsafe-100-31-p.asp   [Note 1]
 

THE MOBILE PHONE TALE

This lady has now changed her habit of how she lists her names on her mobile phone after her handbag was stolen. Her handbag had contained amongst other things her cell phone, credit card, wallet.

20 minutes after the theft she called her Husband from a pay phone telling him what had happened. He said "I received your text asking about our Pin number and I replied a little while ago".

When they rushed down to the bank, the bank staff told them all the money was already withdrawn. The thief had actually used the stolen cell phone to text 'hubby' in the contact list and got hold of the pin number. Within 20 minutes he had withdrawn all the money from their bank account.

Immediate Action #

In these circumstances the lady in this story should have contacted her bank to cancel her bank cards.

Moral of the tale :

- Do not disclose the relationship between you and the people in your contact list.
- Avoid using names like Home, Honey,Hubby, Sweetheart, Dad, Mom, etc....
- And very importantly, when sensitive info is being asked through texts, CONFIRM by calling back.
- Lastly, when you're being text by friends or family to meet them somewhere, be sure to call back to confirm that the message came from them. If you don't reach them, be very careful about going places to meet 'person' who text you. It may not be who you expected.

# Additions to the original stories

Disclaimer *: This website does not recommend any product, service, retailer or wholesaler. Information is provided for example only.

(30th January 2009)


LAST MINUTE NOTIFICATION - CONSULTATION

Dear Reader,

I have just received the following information in relation to a meeting being held on Thursday 29th January 2009 ( today is Wednesday 28th January ). It is up to you to decide whether the organisers want to know your views, I will keep my opinions to myself !

FACE THE PUBLIC - The Safer and Stronger Communities Board (SSCB) are asking for your views.

Representatives from the Police , Council, Fire Service and other key partners will be available to answer your questions and want to hear your opinions to help influence their priorities for the coming year.

The next meeting will be held :

Date: Thursday 29th January 2009, from 7 - 9pm
Venue : Albany School, Bell Lane, Enfield, EN3

Please come along and let us know how we can work together to make Enfield a safer Borough.

To register and for more information, please contact Michael Taylor on 020 8379 4310

28th January 2009) 


NEW YEARS RESOLUTION SUGGESTIONS

Think of ways to keep your family safe and sound !

For example :

- Do you have an insurance quality mortice lock on all your external doors ? If yes, what about your parents and Grandparents homes ?

- Does your sliding patio doors have adequate locks ? If yes, what about your parents and Grandparents homes ?

- Do your windows have locks ? If yes, what about your parents and Grandparents houses ?

- What about having a security check done on your house by the local Police Safer Neighbourhood Team ( costs nothing). You could also suggest it to your parents and Grandparents !

- Have you got some Fire Alarms installed in your home ? They only cost around a Fiver (£5) and they could save your life and those of your loved ones !

- If you have a Fire Alarm, when did you last test it ? Why not try it now (costs nothing) !

- If you have a Fire Alarm, when did you change the batteries ? They should be changed once a year ( check instructions )(cost from £2.50). It's just turned the New Year, so its a good reminder for next year.

- Encourage and remind Elderly family members to have their gas fires serviced ( make sure the maintainer are CORGI registered). Winter is by definition cold, many elderly people live in one or two rooms this time of year. In so many cases they rely only on gas fires to keep warm. Gas fires should be serviced at least once a year ( see instructions ). If they are not adequately service CARBON MONOXIDE may leak into their rooms. At best Carbon Monoxide will cause headaches and nausea, at worse DEATH.  You could also buy them a carbon monoxide alarm ( from around £20 ), but it does NOT replace a service.

- Why not visit one of your local Safer Neighbourhood Team consultation events to see what is going on in your area. Dates for the Southbury SNT events are shown below.

(5th January 2009) 


PUBLIC CONSULTATION

SOUTHBURY SAFER NEIGHBOURHOOD TEAM ( MET POLICE )

The team are consulting with the community so that you can tell them what it is that concerns you and what you want them to do about it. Go along and see them on the dates shown below :

Friday 6th February 2009

1.00 - 2.30pm : Ayley Croft Estate, Enfield
3.00pm - 4.30pm : Cineworld Cinema, Southbury Road, Enfield
6.00pm - 7.30pm : Outside Gala Bingo, Dearsley Road, Enfield

Sathurday 7th February 2009

9.00am - 10.30am : Mobile Police Station, outside B&Q, Dearsley Road, Enfield
11.00am - 12.00noon : Mobile Police Station, outside Sainsburys, Crown Road, Enfield
1.30pm - 3pm : Mobile Police Station, outside Halfords, Crown Road, Enfield

Sunday 8th February 2009

11.00am - 12.00noon : Mobile Police Station, Moorfield Road, Enfield
1.30pm - 3.00pm : Mobile Police Station, Broadfield Square, Enfield
3.30pm - 4.30pm : Mobile Police Station, Main Avenue junction Agricola Place, Enfield

(4th January 2009)